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Young Soles London Reviews

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ratings over the past year

Young Soles London is no longer an active Feefo customer
Displaying all 112 reviews
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Juliana Storjord
3 years ago
Date of purchase: 28/07/2021
What Juliana Storjord said about Young Soles London:
The shows are really good quality. But once you get to the teen sizes the toe box becomes very tapered on the big toe and there is no space to move your feet
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Trusted Customer
3 years ago
Date of purchase: 05/07/2021
Delighted
Every time I’ve purchased from young soles I’ve been delighted with the service and the product. The boots, shoes and sandals have all been beautifully designed, the leather is buttery soft yet...

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Nicky Brzostowski
4 years ago
Date of purchase: 23/06/2021
What Nicky Brzostowski said about Young Soles London:
We were sent the wrong shoes & customer services rectified the situation immediately. There were friendly & efficient This is first purchase & we will def be purchasing again
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Trusted Customer
4 years ago
Date of purchase: 08/06/2021
Beautiful boots!
Fantastic, quick postage
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Clare Cullen
4 years ago
Date of purchase: 29/04/2021
What Clare Cullen said about Young Soles London:
Your shoes are beautiful and I always buy them. Beautifully made. My rating is based soley on the fact that they have not arrived.
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Stu Anderson
Young Soles London
4 years ago
Hello Clare, our customer service team has no record of you contacting them regarding this late delivery. Can you please contact them as soon as possible at sales@youngsoles.co.uk and review the service they provide rather than the incompetence of courier companies that Young Soles has no control over. Thank you. YS **
CC
Clare Cullen
4 years ago
Dear Stu, I have not contacted your customer service team to date. I simply responded to a request to give feedback and wanted it to be honest. Young Soles shoes are beautifully made and we have enjoyed them for years. However, the courier provider you have chosen is not very good. I find the tone of your text extremely rude and not what I would expect to receive as a customer. Kind regards Clare Cullen
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Stu Anderson
Young Soles London
4 years ago
Hello Clare, it was not our intention to come across as rude. We were just pointing out the fact that this review site is for Young Soles customer service and not that of other organisations. Since Brexit shipping to the EU has become a complete nightmare and we spend a huge amount of our time chasing late deliveries. We have tried three different courier companies and are currently using the best of a bad bunch. If our customers contact our customer service we will respond quickly and chase the courier companies to get a resolution. Kind regards. YS **
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Lucy
Washington DC
4 years ago
Date of purchase: 27/04/2021
What Lucy said about Young Soles London:
Responsive service
I appreciated Stuart’s responsiveness and his offer for free shipping given that we are abroad and the first pair we ordered was not the right fit.
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Trusted Customer
4 years ago
Date of purchase: 06/04/2021
Pedido nonrecibido
No he recibido todavia los zapatos. En la compañia de correo ni me contestan el telefoko
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Stu Anderson
Young Soles London
4 years ago
Hello Ines, can you please review the level of customer service you received from Young Soles rather than the incompetence of the courier company? Thank you! YS **
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Menoue de Dreuille
4 years ago
Date of purchase: 09/03/2021
What Menoue de Dreuille said about Young Soles London:
..........
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Olga Rybak
4 years ago
Date of purchase: 01/03/2021
What Olga Rybak said about Young Soles London:
Один из любимых магазинов
Очень быстрое обслуживание! Всегда на самом высоком уровне! Магазин, которому я доверяю♥️
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Trusted Customer
4 years ago
Date of purchase: 28/01/2021
Fast despatch and delivery, clear communication
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About Young Soles London
We are Young Soles, an award winning luxury children’s footwear brand with a small collection of shoes for both boys and girls from toddler to junior. Blending retro-cool with classic British heritage styles, our shoes are designed in East London and made in Europe using the highest quality materials. Acknowledging trends and giving them our own twist, we always ensure we stay true to our brand, whether its borrowing from childhood memories, music, or a style movement, there is always inspiration to be found. Built to last with all the features parents should expect from a child’s shoe, our lasts follow the shape of the foot with a wide toe and narrow heel. We love the smell of natural materials, we use soft and supple leather to make our uppers and linings, allowing the upper to mould to the contours of the foot. Our lightweight and flexible outsole mixes traditional detailing with contemporary materials, chosen for growing feet and first steps. With styles that complement a variety of outfits your child will look and feel like the coolest kid in town. We love them, we think you will too.
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3 Albert Square, Stratford, Greater London, E15 1HJ, United Kingdom
Why trust Feefo reviews?

About Young Soles London
We are Young Soles, an award winning luxury children’s footwear brand with a small collection of shoes for both boys and girls from toddler to junior. Blending retro-cool with classic British heritage styles, our shoes are designed in East London and made in Europe using the highest quality materials. Acknowledging trends and giving them our own twist, we always ensure we stay true to our brand, whether its borrowing from childhood memories, music, or a style movement, there is always inspiration to be found. Built to last with all the features parents should expect from a child’s shoe, our lasts follow the shape of the foot with a wide toe and narrow heel. We love the smell of natural materials, we use soft and supple leather to make our uppers and linings, allowing the upper to mould to the contours of the foot. Our lightweight and flexible outsole mixes traditional detailing with contemporary materials, chosen for growing feet and first steps. With styles that complement a variety of outfits your child will look and feel like the coolest kid in town. We love them, we think you will too.