AJ Bell Youinvest is no longer an active Feefo customer
Displaying all 2,936 reviews
Trusted Customer
6 years ago
Easy to use investment platform
Very easy to use platform for managing my Dealing and SIPP investments. Good service and communication.
AJ Bell Youinvest
AJ Bell Youinvest
6 years ago
Hi there, thanks for leaving a review. We're really pleased that you're enjoying your experience with AJ Bell Youinvest. We want to make investing easy and so the fact that you find our platform easy to use is great. Thanks again!
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Mr John David Watkins
6 years ago
What Mr John David Watkins said about AJ Bell Youinvest:
Website very basic.
AJ Bell Youinvest
AJ Bell Youinvest
6 years ago
Hi there John, thanks for leaving a review and for rating us 4 out of 5 stars! I've passed on your comments to the website team. Thanks again.
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Trusted Customer
6 years ago
Good reliable service from AJ Bell
Overall service is very good from AJ Bell. The website needs a little work as feels a little disjointed.
Georgie
AJ Bell Youinvest
6 years ago
Hi there, thanks for leaving a review. We're really pleased that you find our service reliable! I have passed on your feedback to our website development team too. Thanks again.
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Trusted Customer
6 years ago
When I moved 2 small pensions to my Sipp AJ Bell were very helpful with the transfer. I also find the website and App very easy to use, even for someone with little experience of these things. I have...
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Georgie
AJ Bell Youinvest
6 years ago
Hi there, thanks for your review. We're really pleased that you found transferring to us an easy process. Thanks for recommending us to your friends too! We hope you continue to enjoy using AJ Bell Youinvest. Thanks again.
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Mr Michael John Robertson-Smith
Stratford-upon-Avon
6 years ago
What Mr Michael John Robertson-Smith said about AJ Bell Youinvest:
All my instructions are promptly actioned.
Georgie
AJ Bell Youinvest
6 years ago
Hi Michael, thanks for leaving a review. We're really pleased that you're happy with our service! Thanks again.
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Ian
Wimborne
6 years ago
What Ian said about AJ Bell Youinvest:
Moving my entire £1M SIPP to Interractive Investor.
- Inconsistent advice, depends who you ask
- Can't call specific teams even when an operational request is ongoing
- Misleading web site, especially when trying to take tax free lump sums from SIPP
-...
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Georgie
AJ Bell Youinvest
6 years ago
Hi there Ian, thanks for your time on the phone with our Benefits Manager yesterday. We're glad that he was able to resolve your issues.
AJ Bell Youinvest
AJ Bell Youinvest
6 years ago
Hi Ian, please accept our apologies that we deemed this matter to be resolved. The issues that you have raised have been fed back to the necessary teams and we'll work hard to improve our service.
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Trusted Customer
6 years ago
responding to help requests jin a timely manner, website is easy to use and the app works fine for quick updates
Georgie
AJ Bell Youinvest
6 years ago
Hi there, thanks for taking the time to give us feedback. It's great that you enjoy using our website and app! We're also really pleased that you're happy with the support you're given when you have a query. Thanks again.
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Mr Neil Robert Monk
6 years ago
What Mr Neil Robert Monk said about AJ Bell Youinvest:
Not happy with the withdrawal payment delay
Happy with the ease and efficiency of trading and of general ease of use.
Georgie
AJ Bell Youinvest
6 years ago
Hi Neil, thanks for leaving a review. We work hard to make investing easier and we're delighted that you find our platform easy to use! I've passed on your comments regarding the withdrawal time to the relevant team. Thanks again for taking the time to provide feedback.
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Mr Francis Michael Campbell
6 years ago
What Mr Francis Michael Campbell said about AJ Bell Youinvest:
The Site works well
Phone calls are answered professionally
No problems with foreign shares so far
Georgie
AJ Bell Youinvest
6 years ago
Thanks for your great feedback Francis! We're really pleased that you're happy with our customer service and website.
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Trusted Customer
6 years ago
Yes I would recommend them
Georgie
AJ Bell Youinvest
6 years ago
Hi there, thanks for leaving a review. It's great that you'd recommend us!
AJ Bell Youinvest is a multi award winning provider of SIPPs (Self Invested Personal Pensions), Stocks and Shares (Investment) ISAs, Junior ISAs, Junior SIPPs and Share Dealing Accounts.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
AJ Bell Youinvest is a multi award winning provider of SIPPs (Self Invested Personal Pensions), Stocks and Shares (Investment) ISAs, Junior ISAs, Junior SIPPs and Share Dealing Accounts.
