How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

You Garden Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 221,439 reviews

Trusted Customer

Feefo Verified

12 years ago

Dealt with a problem quickly and professionally

Product reviews

Date of purchase: 04/05/2014

Trusted Customer

Feefo Verified

12 years ago

Easy ordering.

Product reviews

Date of purchase: 30/04/2014

Trusted Customer

Feefo Verified

12 years ago

Having ordered previously I expected better :(

You Garden

12 years ago

Very sorry - more than happy to refund/replace. Let me know. Will YouGarden Ltd www.yougarden.com

Trusted Customer

12 years ago

Excellent company to deal with whether your purchasing or are unfortunate enough to have a complaint. My issue was dealt with quickly and efficiently by Will who has been fantastic. I would definitely recommend You Garden as my previous purchases have been excellent and I will continue to purchase from them in the future. Thanks again Will :)

Product reviews

Date of purchase: 13/04/2014

Trusted Customer

Feefo Verified

12 years ago

It took two deliveries to get a fairly good product, even the replacements could have…

It took two deliveries to get a fairly good product, even the replacements could have been better packed but at least they all lived.

You Garden

12 years ago

very sorry about the poor quality plugs first time round. Glad they are doing ok now. Will YouGarden Ltd www.yougarden.com

You Garden

12 years ago

I have passed on your comments about the packaging. Will YouGarden Ltd www.yougarden.com

Product reviews

Date of purchase: 27/04/2014

Trusted Customer

Feefo Verified

12 years ago

No complaints.

Product reviews

Date of purchase: 28/04/2014

Trusted Customer

Feefo Verified

12 years ago

Nice range, and the bulbs I ordered arrived promptly.

Date of purchase: 29/04/2014

Trusted Customer

Feefo Verified

12 years ago

Very prompt response to my order and also my further queries. Really enjoying making up…

Very prompt response to my order and also my further queries. Really enjoying making up my new style hanging baskets. Excellent!!!

You Garden

12 years ago

Fantastic thanks! We look forward to hearing from you again soon... Will YouGarden Ltd www.yougarden.com

Product reviews

Date of purchase: 27/04/2014

Trusted Customer

Feefo Verified

12 years ago

Baskets delivered in excellent time

Product reviews

Date of purchase: 01/05/2014

Trusted Customer

Feefo Verified

12 years ago

Fast and an efficient service

Product reviews

Date of purchase: 27/04/2014

Trusted Customer

Feefo Verified

12 years ago

I actually ordered two pairs but only one pair was delivered. I had to ask for…

I actually ordered two pairs but only one pair was delivered. I had to ask for the 2nd pair to be delivered. I am expecting their arrival soon..

You Garden

12 years ago

Apologies for the error - the second pair are on the way to you. Will YouGarden Ltd www.yougarden.com

Product reviews

Date of purchase: 01/05/2014

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

You Garden Reviews

Phoenix canariensis 55-75cm 14cmMore reviews of this product (1,767)View product websiteJust as described

Pair of Italian Cypress trees 80-100cm tallMore reviews of this product (785)View product websiteHowever, were a little bent over at the top due to packaging/transportation.

Trailing Hardy Pansy 'Cool Wave' - pack of 18More reviews of this product (8)View product websiteVery disappointed. When they arrived they were barely alive!

Petunia Duo (Double) Mix 40 maxiplugsMore reviews of this product (400)View product websiteAlthough all lived they still did not look fresh

Begonia Illumination In Mixed Colours x 18 JuMore reviews of this product (78)View product websitePlants have taken very well

15" Large Easy Fill Hanging basket NEWMore reviews of this product (32)View product websiteBrilliant new style baskets and very easy to put together in literally no time at all. No stress at all.

Easy Fill Hanging Baskets - Set of 4 x 12"More reviews of this product (193)View product websiteI found the 12" hanging baskets far better than the 15" ones. So much easier to handle and to hang.

Marigold Durango Mix 40 maxiplugsMore reviews of this product (193)View product websitePacked carefully and lovely bright colours

Pair of Italian Cypress trees 80-100cm tallMore reviews of this product (785)View product website

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?