Product advertised that didn't exist. Order accepted through Amazon so I bought large pots for the palms, then no palms so my pots are surplus.
You Garden
You Garden
11 years ago
Customer ordered through YouGarden website, not Amazon.
This product does exist, and we've sold and dispatched tens of thousands in the last 18 months.
This order was dispatched shortly after being placed, but we received notification a week or so later from our courier that it was damaged in transit and therefore returned to our nursery. An email was sent to the customer and a full refund was issued by one of my colleagues.
I have emailed the customer regarding this feedback - the item is still in stock.
Will
YouGarden Ltd
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
You do not need to be a gardener, as we provide all the things you need, advice on getting best results, and 'how to' videos as well, explained in simple terms. Our ethos is 'Gardening for Everyone', and we make it easy for Everyone to grow great tasting food, and beautiful flowers and look after your environment too!