I was delighted that our cat thoroughly enjoyed the biscuits. Although I was optimistic I was also grateful to get a discount on our first purchase, because with cats you never know how fussy they...
Easy to order. Fast service. Easy to contact customer service. Only problem goods delivered to wrong address
Glenn
Yora Pet Foods
4 years ago
We are incredibly sorry to hear your order had been sent to the incorrect address, this is certainly not the level of service we would expect and we do apologise this has happened. We will be raising an investigation to decipher how this has happened and we will also email you with a separate apology for this mishap.
Best Wishes,
Yora š
Product reviews
Glenn
Yora Pet Foods
4 years ago
We are delighted to hear the Yora is going down so well with her and she has had no digestive issues. The good news is we have wet food on the way which we are hoping to launch very soon! Paws crossed she enjoys it as much as her dry food! š
We are incredibly sorry you have only received one bag from your order, this is certainly not what we would expect and we do apologise.
We have arranged to have the remaining bag dispatched for you as soon as possible and I have also emailed you with a further apology for this mistake.
Please do let us know if there is anything further we can do to help and again we are very sorry for the inconvenience this has caused you.
Best Wishes,
Yora š
Product reviews
Glenn
Yora Pet Foods
4 years ago
We have arranged for the missing bag to be dispatched for you as soon as possible and we do apologise for letting you down on this occasion. š
when i pointed out the bargains were not abargai to me. they delivered what I wanted at a bargain price
Product reviews
Glenn
Yora Pet Foods
4 years ago
We are very sorry to hear this Robin, sometimes adding a small amount of hot water can help to encourage pooches with new food, as this will help to release all of the lovely aromas and get those tail's wagging again. Also using interactive toys can make meal times a lot of fun and keep those brains active.
If you do still find they are not taking to it please do pop us an email at hello@yorapetfoods.com where we will do everything we can to help.
Best Wishes,
Yora š
Good food, good packaging, and my dog was already used to eating dry kibble so the change has been really easy. He has just as much energy as with other food, and it hasn't given him any tummy...
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