Food delivered promptly. We were in but in garden so perhaps didn't hear so instead delivered to our local co-op. A shout next time would be useful or designated place to leave it on form..
Laura
Yora Pet Foods
3 years ago
Dear Elizabeth,
Thank you for your review.
We are saddened to hear that DPD did not deliver your parcel to your home address and instead delivered it to a pick-up shop. We will certainly raise this with our DPD account manager, as this is not a standard that we would expect.
We can confirm that a safe place to leave your parcel can be selected by viewing your tracking information. Alternatively, you can contact us directly and a friendly member of our customer service team would be more than happy to help you with this.
They can be contacted at 01293 265 618 or at hello@yorapets.com
Many thanks,
Laura
Product reviews
Date of purchase: 15/01/2023
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Trusted Customer
Feefo Verified
3 years ago
Ordering online was easy and gives you the option to automatically reorder every 4'5'6 weeks etc. Arrived within given timescale, box still intact.
Product reviews
Date of purchase: 03/01/2023
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AM
Alun Morgan
Feefo Verified
South wales
3 years ago
What Alun Morgan said about Yora Pet Foods:
Excellent service, all recyclable packaging including pet food bag. The delivery was free and were good to their word with delivery timings. Our dog has had gut problems and this has settled...
Hello Rob,
Thank you for your 5- star review.
We are delighted to hear you are happy with the service we provide.
Many thanks,
Kayleigh
Product reviews
Kayleigh
Yora Pet Foods
3 years ago
Hello Rob,
Thank you for the 5-star review and continued loyalty.
May we continue to serve you and your companion well in the future.
Many thanks,
Kayleigh
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.