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Yora Pet Foods Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Trusted Customer

Feefo Verified

2 years ago

Excellent product and service

Quick delivery great product perfect small kibble for small dogs

Product reviews

Date of purchase: 15/08/2023

0

Trusted Customer

Feefo Verified

3 years ago

Easy to deal with. Fast delivery

Very quick delivery!

Product reviews

Date of purchase: 24/07/2023

0

GL

Graham Little

Feefo Verified

Seaford

3 years ago

What Graham Little said about Yora Pet Foods:

Service was great, my cat hated the food

Nothing much to add

Laura

Yora Pet Foods

3 years ago

Hello Graham, Thank you for your review. We are very sorry to hear that your cat did not enjoy Yora. We've found that most cats love Yora, but are creatures of habit and will automatically reject new things. It's totally normal for your cats not to eat Yora at first; it can take up to 9 days for them to start eating it. We've added our top tip below to help entice your cat into eating the food. We recommend using their favourite bowl for Yora, and a new bowl for their old food; starting with 10% Yora in their old bowl and 90% of their old food in their new bowl. These amounts should then be gradually increased and decreased by 10% each day until they are fully transitioned onto Yora. If this does not tempt your cat into eating our food, please feel free to contact our support team at hello@yorapets.com who will be more than happy to help you redeem our money-back guarantee. Kind regards, Laura

Product reviews

Laura

Yora Pet Foods

3 years ago

Hello Graham, Thank you for your review. We are very sorry to hear that your cat has become poorly after eating Yora, and we hope they are feeling better. We always recommend gradually introducing Yora over a period of 7 days. Starting with 25% Yora on day 1, working up to 100% on day 7 to help your companions adjust to their new food. Please feel free to contact our support team at hello@yorapets.com who will be more than happy to help you redeem our money-back guarantee. Kind regards, Laura

Date of purchase: 17/07/2023

0

PK

paul kershaw

Feefo Verified

3 years ago

What paul kershaw said about Yora Pet Foods:

excellent

excellent turnaround time on orders for a quality product that my dog, and the planet, loves

Product reviews

Date of purchase: 14/07/2023

0

MW

Michael White

Feefo Verified

Essex

3 years ago

What Michael White said about Yora Pet Foods:

Brilliant service

Seem less ordering from start to finish dog loves the pate 👍

Date of purchase: 13/07/2023

0

CD

Carole Doyle

Feefo Verified

Sheffield

3 years ago

What Carole Doyle said about Yora Pet Foods:

Professional, efficient, reliable and a quick Service

Product reviews

Date of purchase: 12/07/2023

0

TC

Tara Carr

Feefo Verified

3 years ago

What Tara Carr said about Yora Pet Foods:

Amazing food. No upset tummies. Suits my different mix of dogs perfectly.

Yora was easy to buy from, the delivery service was excellent and the food is just awesome. I have four medium to large breed dogs between the ages of 3 and 11 who are doing so well on this food

Product reviews

Date of purchase: 10/06/2023

0

LB

Lynne Bowkett

Feefo Verified

South Wales

3 years ago

What Lynne Bowkett said about Yora Pet Foods:

Great service and my dogs loved the food

Product reviews

Laura

Yora Pet Foods

2 years ago

Hello Lynne, Thank you for your review. We are saddened to hear of your disappointment with the packaging of our Pate. The tetra paks we use are made with FSC-certified cardboard and are widely recyclable. We recommend double checking with your local authority if they accept kerbside recycling of these. We do value all feedback and would welcome any further comments you have on the tetra paks, and this can be sent to hello@yorapets.com Many thanks, Laura

Laura

Yora Pet Foods

2 years ago

Hello Lynne, Thank you for your review. We are saddened to hear of your disappointment with the packaging of our Pate. The tetra paks we use are made with FSC-certified cardboard and are widely recyclable. We recommend double checking with your local authority if they accept kerbside recycling of these. We do value all feedback and would welcome any further comments you have on the tetra paks, and this can be sent to hello@yorapets.com Many thanks, Laura

Laura

Yora Pet Foods

2 years ago

Hello Lynne, Thank you for your review. We are saddened to hear of your disappointment with the packaging of our Pate. The tetra paks we use are made with FSC-certified cardboard and are widely recyclable. We recommend double checking with your local authority if they accept kerbside recycling of these. We do value all feedback and would welcome any further comments you have on the tetra paks, and this can be sent to hello@yorapets.com Many thanks, Laura

Date of purchase: 11/06/2023

0

Trusted Customer

Feefo Verified

3 years ago

Our dog likes it.

Prompt delivery. We have tried lots of different brands of dog food that our 15 year old Wheaten would like and improve his stools.

Product reviews

Laura

Yora Pet Foods

2 years ago

Hello, Thank you for your review. Firstly we would like to apologise for the pricing and any inconvenience that this has caused you. You are quite right in saying that feeding a dog on purely our Pate, can work out to be expensive in the long run, which is why we always recommend feeding alongside our kibble. As an example, when feeding a 15kg dog a split of both our Pate and All Breed kibble, it can cost around £3.50 a day to feed together. If you would like more information on this, please do not hesitate to contact our friendly customer support team at hello@yorapets.com. We are exploring all the options available to us to enable us to bring the pricing down as soon as we are able without compromising on the quality of the product. Many thanks, Laura

Date of purchase: 07/06/2023

0

SP

Sonia Peruggini

Feefo Verified

3 years ago

What Sonia Peruggini said about Yora Pet Foods:

I had a few initial questions, which we're very quickly responded to. I have purchased both the wet and dry food and my dog has responded well to it (she has a delicate tummy so always on the hunt...

Yora Pet Foods Reviews

Yora Insect Protein Adult Small Breed Dog Food 6kgMore reviews of this product (150)View product websiteDogs loved the food lovely small kibble

Yora Insect Protein Adult All Breed Dog Food 12kgMore reviews of this product (146)View product websiteUsed to buy locally but the shop has now closed. Ordered online and was pleased with the fast delivery as I’m not always as organised as I want to be!

Yora for Cats 375gMore reviews of this product (164)View product websiteThis food made my cat vomit, several times. I threw the bag in the bin.

Yora Pate Carrot & Potato Insect Protein Dog FoodMore reviews of this product (97)View product websitethe dog loves it, enough said

Yora Pate Parsnip & Apple Insect Protein Dog FoodMore reviews of this product (24)View product websitethe dog loves it, enough said

Yora Pate Beetroot & Swede Insect Protein Dog FoodMore reviews of this product (18)View product websitethe dog loves it, enough said

Yora Dental Sticks SmallMore reviews of this product (23)View product websitethe dog loves them, enough said

Yora Insect Protein Adult All Breed Dog Food 12kgMore reviews of this product (146)View product websiteMy Rescued X Racing Greyhounds absolutely adore this food .... before they were picky and would leave some of their breakfast and tea ...now it's all eaten and bowls cleaned

Yora Insect Protein Adult Large Breed Dog Food 12kgMore reviews of this product (80)View product websiteBrilliant food. With the increase in glucosamine supplements already added, I don’t need to add extras into my dogs diet. This is the perfect food.

Yora Insect Protein Adult Small Breed Dog Food 1.5kgMore reviews of this product (150)View product websiteMy dogs love the pate and dried food

Yora Pate Beetroot & Swede Insect Protein Dog FoodMore reviews of this product (18)View product websiteMy dogs loved it. Only issue was the tetra pack

Yora Pate Carrot & Potato Insect Protein Dog FoodMore reviews of this product (97)View product websiteMy dogs loved it. Only problem was the tetra pack

Yora Pate Parsnip & Apple Insect Protein Dog FoodMore reviews of this product (24)View product websiteMy dogs loved it. Only problem was the tetra pack

Yora Dental Sticks SmallMore reviews of this product (23)View product websiteVery expensive.. can’t continue buying these.

Yora Rewards Dog Treats 100gMore reviews of this product (113)View product websiteExpensive. But our dog likes them.

Yora Insect Protein Light Senior Dog Food 1.5kgMore reviews of this product (94)View product websiteOur dog likes it and stools seem much improved.

Yora Pate Carrot & Potato Insect Protein Dog FoodMore reviews of this product (97)View product websiteOur dog likes it but too expensive on an ongoing basis. To feed him on only this would be about £3.5k per annum.

Yora Insect Protein Adult All Breed Dog Food 1.5kgMore reviews of this product (146)View product websiteMy dog seems to love it and glad to be doing our part for the earth!

Yora Pate Carrot & Potato Insect Protein Dog FoodMore reviews of this product (97)View product websiteVery palatable and my dog seems to love it

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