Merchant Logo

Yellow Jersey Reviews

Rated
Exceptional

Insurance for cycling

Service
4.7
/5
Product
4.7
/5

5

4

3

2

1

172

35

8

3

1

219

ratings over the past year

Displaying all 2,165 reviews
Trusted Customer
1 day ago
Date of purchase: 29/06/2025
Yellow jersey bike insurance
It was very good. Applying was easy online, had to make a adjustment after purchasing policy as under valued rrp of bike. Was very easy to amend and new quote come through quickly with the amendment.
Merchant Logo
Joe Coughtrey
Yellow Jersey
13 hours ago
Thank you for the detailed feedback. It's great to hear you found the process clear and simple, and that making an amendment was hassle-free. We're glad the security kit and lock options added extra peace of mind for you.
Product reviews

0
Share
SI
Sidslad
Barnsley
3 days ago
Date of purchase: 24/06/2025
What Sidslad said about Yellow Jersey:
Prompt resolution over the phone. Unlike so many companies these days.
Made a mistake on initial purchase. Rang to sort. Phone answered promptly and Sophie sorted quickly. She's a pleasure to deal with.
Merchant Logo
Joe Coughtrey
Yellow Jersey
13 hours ago
Thank you for the great feedback. We're really pleased to hear Sophie was able to help quickly and make the process smooth for you. We hope you never need to use the cover, but it's good to know it's there if you do.
Product reviews

1
Share
Trusted Customer
5 days ago
Date of purchase: 22/06/2025
Travel insurance not bike insurance when you’re travelling!
I thought I was insuring my bike for my trip but ibfact I was just buying travel insurance which was overpriced.
Merchant Logo
Joe Coughtrey
Yellow Jersey
4 days ago
Thank you for your feedback. We're sorry for the confusion regarding the policy. Our website does make it clear at multiple stages that our travel insurance does not automatically cover bikes, and we specifically ask if you'd like to add separate bike cover during the process. We’ll keep working to improve clarity, but we do try to ensure this is explained throughout the journey. We appreciate you taking the time to share your experience.
Product reviews

0
Share
MG
Mr Gaskin
Middlesbrough
7 days ago
Date of purchase: 23/06/2025
What Mr Gaskin said about Yellow Jersey:
MTB travel insurance
Easy to organise and helpful UK based staff to help over the phone
Merchant Logo
Joe Coughtrey
Yellow Jersey
6 days ago
Thank you for your feedback. We're glad you found the process straightforward and that our UK-based team could assist you. Safe travels on your MTB adventures.
0
Share
Trusted Customer
7 days ago
Date of purchase: 23/06/2025
Recommended
Had a couple of questions. Phone number answered in < 1 min by a knowledgeable & helpful chap. Annual cover arranged to start instantly. Outstanding customer service so far.
Merchant Logo
Joe Coughtrey
Yellow Jersey
6 days ago
Thank you for your review. We're pleased to hear our team could assist you so quickly and that you're happy with the service so far.
Product reviews

0
Share
Trusted Customer
7 days ago
Date of purchase: 22/06/2025
Perfect
Merchant Logo
Joe Coughtrey
Yellow Jersey
6 days ago
Thank you for your feedback. We're glad you found the information helpful.
Product reviews

0
Share
GE
Gareth E
Wimborne
7 days ago
Date of purchase: 22/06/2025
What Gareth E said about Yellow Jersey:
Payment issue sorted, great service to go with their great product
Perfect. Payment for my policy was taken twice in error but very much due to a work laptop issue and not a Yellow Jersey issue. Contacted them to advise and received a reply, an apology (not really...

Read all
Merchant Logo
Joe Coughtrey
Yellow Jersey
7 days ago
Thank you for your detailed review and for your continued loyalty over the past four years. We're pleased to hear that Sophie was able to quickly resolve your payment issue and that you've been happy with both the product and pricing. It's great to know the cover gives you peace of mind for your downhill MTB trips. We appreciate your trust in us.
Product reviews

0
Share
Trusted Customer
7 days ago
Date of purchase: 22/06/2025
Morzine cover
Straight forward and easy to navigate website
Merchant Logo
Joe Coughtrey
Yellow Jersey
7 days ago
Thank you for the feedback. We're glad you found the website clear and simple to use for your bike and travel cover. Enjoy your trip.
0
Share
ML
Mrs L
Durham
8 days ago
Date of purchase: 21/06/2025
What Mrs L said about Yellow Jersey:
Easy to use
Easy to create and retrieve a quote. Clear information on what is covered in each category to help you choose cover that matches your planned activities.
Merchant Logo
Joe Coughtrey
Yellow Jersey
8 days ago
Thank you for the great feedback. We’re really pleased you found the quote process simple and the cover details clear. Making it easy to match your policy to your plans is exactly what we aim for.
0
Share
Trusted Customer
16 days ago
Date of purchase: 01/06/2025
Good easy insurance
Merchant Logo
Joe Coughtrey
Yellow Jersey
14 days ago
Thanks for the positive review. We're pleased to hear you found the insurance easy to arrange.
0
Share
About Yellow Jersey
Our Bicycle Insurance covers your equipment when riding, racing or training worldwide whilst our Travel Insurance fits the needs of cyclists without sacrificing any aspect of normal travel insurance cover. Across three packages, our Bicycle Insurance covers your equipment from theft to crash damage, along side numerous other benefits as standard, we have you covered with annual or short term policies. Travel Insurance - Cycling overseas for an organised event, race, or bit of training is seen as a big risk by the travel insurers, but we’ve got you covered from a couple hours of riding on a family holiday to the Ironman World Champs.
Read all
Prospero, 73 London Road, Redhill, Surrey, RH1 1LQ, United Kingdom
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

Why trust Feefo reviews?

About Yellow Jersey
Our Bicycle Insurance covers your equipment when riding, racing or training worldwide whilst our Travel Insurance fits the needs of cyclists without sacrificing any aspect of normal travel insurance cover. Across three packages, our Bicycle Insurance covers your equipment from theft to crash damage, along side numerous other benefits as standard, we have you covered with annual or short term policies. Travel Insurance - Cycling overseas for an organised event, race, or bit of training is seen as a big risk by the travel insurers, but we’ve got you covered from a couple hours of riding on a family holiday to the Ironman World Champs.