Easy shopping and payment. Fast delivery. Just cannot complain. The 9" needles were great!
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Trusted Customer
1 year ago
Date of purchase: 24/09/2023
Prompt service and correct items received.
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Ron
1 year ago
Date of purchase: 24/09/2023
What Ron said about WEBS:
Knotty yarn.
Brianna
WEBS
1 year ago
Hello, Thank you for your feedback - It's really important to us! I'm very sorry you've experienced knots in your yarn! Unfortunately, knots can occur during manufacturing. However, if you have several knots or believe your yarn is faulty, please reach out to us at customerservice@yarn.com with photos of the issues. We're happy to help! Best wishes, Customer Service Team WEBS® / America's Yarn Store®
Product reviews
Brianna
WEBS
1 year ago
Hello, Thank you for your feedback - It's really important to us! I'm very sorry you've experienced knots in your yarn! Please reach out to us at customerservice@yarn.com with photos of the issues, so that we may look into this further. We're happy to help! Best wishes, Customer Service Team WEBS® / America's Yarn Store®
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Brianna
WEBS
1 year ago
Hello, Thank you for your feedback - It's really important to us! I'm very sorry you've had unraveling issues with your yarn. If you believe your yarn to be faulty, please reach out to us at customerservice@yarn.com. We're happy to help! Best wishes, Customer Service Team WEBS® / America's Yarn Store®
Brianna
WEBS
1 year ago
Hello, Thank you for your feedback - It's really important to us! I'm very sorry you've had issues with your yarn. If you believe your yarn to be faulty, please reach out to us at customerservice@yarn.com. We're happy to help! Best wishes, Customer Service Team WEBS® / America's Yarn Store®
Brianna
WEBS
1 year ago
Hello, Thank you for your feedback - It's really important to us! I'm very sorry you've had issues with your yarn. If you believe your yarn to be faulty, please reach out to us at customerservice@yarn.com. We're happy to help! Best wishes, Customer Service Team WEBS® / America's Yarn Store®
Brianna
WEBS
1 year ago
Hello, Thank you for your feedback - It's really important to us! I'm very sorry you've had issues with your yarn. If you believe your yarn to be faulty, please reach out to us at customerservice@yarn.com. We're happy to help! Best wishes, Customer Service Team WEBS® / America's Yarn Store®
Hello
Thank you for your feedback! I'm so sorry you're missing a pair of needles in your order. I can see a member of our team has been in touch via email to resolve this for you, so please check your inbox for our reply.
Feel free to contact us at customerservice@yarn.com if you need any further assistance - we're happy to help!
Best wishes
Customer Service Team
WEBS® / America's Yarn Store®
WEBS - America's Yarn Store is located in the picturesque Pioneer Valley of Western Massachusetts. WEBS started as a family-owned business and has been the destination for knitters, crocheters, weavers, and spinners for over 45 years.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
WEBS - America's Yarn Store is located in the picturesque Pioneer Valley of Western Massachusetts. WEBS started as a family-owned business and has been the destination for knitters, crocheters, weavers, and spinners for over 45 years.