Customer service is extremely good: attentive and polite- these folks seem very passionate about creating beautiful yarns for others to enjoy creating with
Webs service was wonderful. Their website was easy to use. The beautiful yarn was delivered in a timely manner. Would highly recommend. Looking forward to my next purchase.
Customer service very friendly explaining that one of the items was still out of stock, even though I was notified it was available. Customer service agent emailed regarding their mistake and was...
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Anna
WEBS
1 month ago
Thank you for taking the time to share your feedback. We’re really glad to hear that you had a positive experience with our customer service team.
We’re very sorry for the confusion around stock availability and for the longer delivery time with your first order. However, it’s great to hear that your second order arrived promptly, and we truly appreciate your patience and understanding throughout.
If there’s anything else we can help with, please don’t hesitate to reach out, we’re always happy to assist.
Best wishes,
Anna
Yarn.com | WEBS
www.yarn.com
customerservice@yarn.com
1.800.367.9327
Product reviews
Anna
WEBS
1 month ago
Thank you for sharing your feedback! We’re delighted to hear that you’re enjoying the pattern, finding it easy to follow, and that you’re happy with the recommended Debbie Bliss yarn.
We’re sorry that only one of the colours you wanted has been available. While we do our best to restock products regularly, occasional manufacturing and shipping delays can affect availability. We truly apologize for any inconvenience this may have caused.
Best wishes,
Anna
Yarn.com | WEBS
www.yarn.com
customerservice@yarn.com
1.800.367.9327
WEBS - America's Yarn Store is located in the picturesque Pioneer Valley of Western Massachusetts. WEBS started as a family-owned business and has been the destination for knitters, crocheters, weavers, and spinners for over 45 years.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
WEBS - America's Yarn Store is located in the picturesque Pioneer Valley of Western Massachusetts. WEBS started as a family-owned business and has been the destination for knitters, crocheters, weavers, and spinners for over 45 years.