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Pure Collection Reviews | Customer Service Reviews for https://www.feefo.com/reviews/www-purecollection-com | Feefo

Displaying all 12,024 reviews

Trusted Customer

52 minutes ago

Date of purchase: 05/06/2025

Happy with my purchase

Good service

WoolOvers CS

Pure Collection

46 minutes ago

Good morning, Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Jason. Customer services.

Product reviews

Trusted Customer

1 hour ago

Date of purchase: 28/05/2025

Paperwork could be better

The accompanying paperwork could be better. It seemed there should have been a separate document for prepaid returns, but there wasn't. When my exchanged garment arrived, it had no return papers on...

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Product reviews

Trusted Customer

13 hours ago

Date of purchase: 05/06/2025

Happy Grandma

Prompt delivery

WoolOvers CS

Pure Collection

2 hours ago

Good morning, Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Jason. Customer services.

Product reviews

William

Glasgow

19 hours ago

Date of purchase: 29/05/2025

What William said about Pure Collection:

Great.

WoolOvers CS

Pure Collection

19 hours ago

Good afternoon, Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Jason. Customer services.

Product reviews

Susan

1 day ago

Date of purchase: 04/06/2025

What Susan said about Pure Collection:

Stylish and comfortable

Prompt and efficient

WoolOvers CS

Pure Collection

1 day ago

Good morning Susan, Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Jason. Customer services.

Product reviews

Trusted Customer

2 days ago

Date of purchase: 26/05/2025

Excellent

WoolOvers CS

Pure Collection

2 days ago

Good morning, Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Jason. Customer services.

Product reviews

Trusted Customer

2 days ago

Date of purchase: 27/05/2025

That every day top.

Always great service and no issues.

WoolOvers CS

Pure Collection

2 days ago

Good afternoon, Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Jason. Customer services.

Product reviews

Marguerite

Aberdeen

2 days ago

Date of purchase: 27/05/2025

What Marguerite said about Pure Collection:

Lovely blouse and easy tobwear

Excellent fast service

WoolOvers CS

Pure Collection

2 days ago

Good afternoon Marguerite, Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Jason. Customer services.

Product reviews

Trusted Customer

2 days ago

Date of purchase: 27/05/2025

Animal print silk blouse

Jolly good service

WoolOvers CS

Pure Collection

2 days ago

Good afternoon, Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Jason. Customer services.

Product reviews

Mary

Brighton

2 days ago

Date of purchase: 03/06/2025

What Mary said about Pure Collection:

Lovely sweater

Easy to order online, well packed and quick delivery

WoolOvers CS

Pure Collection

2 days ago

Good afternoon Mary, Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Jason. Customer services.

Product reviews

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About Pure Collection

Since our beginning in 2002 Pure Collection has become one of the largest direct and online retailers of cashmere in the world. As a company, we work exclusively with our goat herders to ensure superb quality at a price that’s fair and right. Cashmere has always remained at the heart of everything we do as we were the first brand to achieve 100% sustainable cashmere production.

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RH15 9NB

Woolovers House, Victoria Gardens, Burgess Hill, West Sussex, RH15 9NB, United Kingdom

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Pure Collection Reviews

Cotton Linen Sparkle V SweaterMore reviews of this product (5)View product websiteVery happy with this new purchase. The cotton linen sparkle V Sweater is good and long.

Linen Round Neck Short Sleeve T-ShirtMore reviews of this product (2)View product websiteLight, cool linen, versatile in white with a pretty blue pattern. Very easy to wear in this lovely summer weather, with linen trousers, jeans, skirt or shorts. Smart, but also a holiday staple.

Cotton Crochet Trim TopMore reviews of this product (3)View product websiteTrying to buy slightly different styles. So far so good. A success

Gassato Lightweight Cashmere Swing CardiganMore reviews of this product (206)View product websiteExcellent - a present for my wife - much appreciated!

Wool Cotton Stripe Button Sleeve SweaterMore reviews of this product (11)View product websiteI love this jumper. The fabric is soft and comfortable. Perfect for spring and autumn (and cooler summer days).

Sand Washed Pure Silk Satin BlouseMore reviews of this product (47)View product websiteGreat blouse

Super Soft Cotton T ShirtMore reviews of this product (17)View product websiteA simple cotton t shirt. Lovely quality and the navy is a classic colour that can be dressed up or down. One of those ‘go too’ tops we all need more of.

Short Sleeve Frill Jersey BlouseMore reviews of this product (1)View product websiteHaven’t worn this yet but have tried it on and I’m very pleased with as I think it will be very smart and also very easy to wear.

Pure Pilling CombMore reviews of this product (54)View product websiteCould not have cashmere without this comb

Pure Washed Silk ShirtMore reviews of this product (46)View product websiteUsual super quality silk shirt

Cotton Linen Sparkle V SweaterMore reviews of this product (5)View product websiteLovely sweater. True to size and comfortable to wear. Looks good with jeans for daytime or black trousers for evening wear.

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