Post Office Shop is no longer an active Feefo customer
Displaying all 12,562 reviews
TC
Trusted Customer
Feefo Verified
8 years ago
What Trusted Customer said about Post Office Shop:
Fast, efficient service.
Product reviews
Date of purchase: 16/04/2018
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TC
Trusted Customer
Feefo Verified
8 years ago
What Trusted Customer said about Post Office Shop:
I paid for 24 hour delivery but didn't get my item until 2 days later. Also had to stay home all day for something that didn't arrive as they cant give any indication of a delivery time as they use...
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Sam
Post Office Shop
8 years ago
Good afternoon,
Thank you for your feedback.
Please accept my apologies that you were unhappy with the time taken for your order to arrive with you.
Unfortunately, the courier encountered an unexpected error when attempting to deliver your order which meant that it was then delayed for a short period.
As a result of this, a refund on your delivery charge was authorised and processed for you on the 19/04/18.
Please accept my further apologies for any inconvenience this has caused you.
Best price after shopping around.
Good packaging.
Fast delivery.
What's not to like?!
Thank you.
Product reviews
Date of purchase: 17/04/2018
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Trusted Customer
Feefo Verified
8 years ago
I didn’t give 5 stars because I thought the ENORMOUS box (for a MINUSCULE content) wasn’t eco friendly at all!
I was also disappointed that I could not buy ALL 1st class ONLY or ALL 2nd class ONLY...
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Sam
Post Office Shop
8 years ago
Good afternoon,
Thank you for your feedback.
Please accept my apologies that you were unhappy with the amount of packaging that your order arrived in and that you were unhappy that the Presentation Packs featured a variety of stamp values.
I have made sure to pass your comments regarding the amount of packaging used for your order onto our warehouse team so that this can be more appropriately adjusted to suit items in future.
In regards to your feedback on the variety of stamp denominations used in our Presentation Packs, this is unfortunately unable to be adjusted as this is how the Royal Mail have intentionally produced these collectible items.
Kind regards,
Sam
Post Office Shop Customer Care Team
Product reviews
Date of purchase: 18/04/2018
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TC
Trusted Customer
Feefo Verified
8 years ago
What Trusted Customer said about Post Office Shop:
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Sam