The lamp arrived very well packed. But when putting it together we couldn't make the top part fit on properly and thought the thread was too short. I was going to request a return and sent an email...
I mistakenly ordered 3 lamp shades instead of two.
After phoning them, they immediately refunded the cost of the third shade and delivered the two we wanted within a couple of days which was two days...
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.