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Drinkind Reviews | Customer Service Reviews for https://www.feefo.com/reviews/www-drinkind-co-uk | Feefo

Displaying all 89 reviews

Trusted Customer

2 years ago

Date of purchase: 07/11/2022

Excellent service

Effortless buy and good delivery.

Miranda

Drinkind

2 years ago

Thank you for taking the time out to share this 5-star review with us, we really appreciate it. :)

Product reviews

David Martin

2 years ago

Date of purchase: 23/09/2022

What David Martin said about Drinkind:

Beautiful items not too expensive , arrived at the stated time

Product reviews

Annette Martin-Coveney

2 years ago

Date of purchase: 06/09/2022

What Annette Martin-Coveney said about Drinkind:

Really great item, delivery was quick. All great value

Overall service was great

Miranda

Drinkind

2 years ago

Hi Annette - We're so pleased you're happy with your rainbow prosecco glasses. If you haven't checked out the rest of our rainbow range, we definitely recommend it! https://drinkind.co.uk/collections/rainbow-cocktail-glasses. Thanks so much for taking the time out to share this review with us, we really appreciate it!

Product reviews

Trusted Customer

2 years ago

Date of purchase: 18/08/2022

Order didn't arrive

My order didn't arrive. It's probably an amazon problem but I can't contact Amazon about it.

Miranda

Drinkind

2 years ago

Hi - Thank you for making us aware of this issue. It's my understanding that a member of our customer care team had investigated this with the courier for you. And as we were unable to locate the delivery, a replacement was sent, and has now been received. Thanks so much for taking the time out to share this feedback with us.

Trusted Customer

2 years ago

DrinkKind were amazing, fast response, got me a new order very quickly. Have also raised directly with Amazon so that hopefully it doesn't happen again as I think it's an issue with a local courier.

Product reviews

Kayl

Sheffield

2 years ago

Date of purchase: 20/08/2022

What Kayl said about Drinkind:

Gorgeous Glasses

Really pretty, good quality cocktail glasses and fast delivery. I love knowing that this company commits to donating part of their profits to doing good and being kind.

Miranda

Drinkind

2 years ago

Hi Kayleigh - It's great to hear that you're happy with the rainbow glasses! Thanks so much for taking the time out to share this 5-star review with us, we really appreciate it.

Product reviews

Graham Easton

3 years ago

Date of purchase: 27/07/2022

What Graham Easton said about Drinkind:

Excellent Service But Poor Delivery

Was easy to order but I have now waited 4 days and still no sign of them.

Miranda

Drinkind

2 years ago

Hi Graham - Thank you for sharing this review with us. I'm very sorry to hear that your Drinkind order hadn't arrived within the expected time-frame. It's our understanding that the delivery was held up with the courier, and after a slight nudge from our customer care team, the delivery arrived later that day. We're truly sorry for any inconvenience this may have caused, and thanks once again for bringing this to our attention.

Graham Easton

2 years ago

I cannot fault the team one bit at Drinkind, very professional and courteous.

Product reviews

Trusted Customer

3 years ago

Date of purchase: 17/07/2022

Over priced

The service was good, but overall I am not very happy, as after my purchase I spotted the same product on Amazon for half the price.

Miranda

Drinkind

2 years ago

Thanks so much for sharing this feedback with us, and making us aware of this pricing issue. Our Titanium Cocktail Shaker should have been placed 'on sale' on both platforms, so we're very sorry this was missed! It's my understanding that a member of our customer care team has been in touch with you now, and refunded the difference. Thanks once again for this feedback, it's very much appreciated! :)

Product reviews

RAJ05

Sussex

3 years ago

Date of purchase: 12/07/2022

What RAJ05 said about Drinkind:

Great wine glasses

Fast, efficient service.

Product reviews

Miranda

Drinkind

3 years ago

Thanks for taking the time to share this feedback with us, Kamaljit. Sorry to hear you're not completely satisfied with all the glassware received, but appreciate your understanding regarding the nature of handblown glass. If you'd like us to take a closer look at the air bubbles in question, please do get in touch with us at wecare@root7.co.uk, where a member of our customer care team will be more than happy to assist. Thanks again for sharing these reviews with us, we always truly appreciate and value this.

Trusted Customer

3 years ago

Date of purchase: 01/07/2022

Excellent service, fast delivery and beautiful glasses

Miranda

Drinkind

3 years ago

Thanks so much for taking the time out to share this positive review with us - It's great to hear you're happy with your new Rainbow Martini Glasses! :)

Product reviews

Annette Smith

Basildon

3 years ago

Date of purchase: 01/06/2022

What Annette Smith said about Drinkind:

order not arrived

I orderd my item on wed 1st June paid for next day delivery so should have arrived Frid 3rd June, but i have not recieved my order yet

Miranda

Drinkind

3 years ago

Hi Annette - I'm very sorry to hear you're feeling disappointed with your recent Drinkind experience. Our cut-off point for next day delivery is 11am, as the order was placed after this, at 3pm, your order would then be despatched on the next working day - due to the long bank holiday weekend, that would be today I'm afraid. We're very sorry if this has caused any inconvenience to you. You should receive your tracking information shortly, and your order should arrive to you tomorrow. If we can be of any further assistance, please do get in touch with us at wecare@drinkind.co.uk. Thank you for taking the time out to share this feedback with us.

Annette Smith

3 years ago

I bought the gift for a friend and she absolutely loves it. It is so beautiful little smaller than expected but still a lovely gift

Product reviews

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About Drinkind

Drinkind creates beautiful drinking glasses. Whether it is for your favourite alcoholic drink, a nice cup of tea or a thirst-quenching juice.

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0845-500-1215 or 07984435626

Unit 201 Print Rooms, 164 - 180, Union Street, London, Greater London, SE1 0LH, United Kingdom

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Drinkind Reviews

G&Tea Filter Spare PartMore reviews of this product (1)View product websiteJust what was needed to allow further use of set

Heart-shaped Rainbow Coloured Metal Straws x 4More reviews of this product (3)View product websiteThey are as described and not a lot else to say really

Rainbow Martini Glasses - Set of 2More reviews of this product (3)View product websiteBeautiful glasses well engraved , would of given 5 stars other engraving could of added an apostrophe in the surname

Item PersonalizationMore reviews of this product (1)View product websiteAs stated earlier there was no way of adding an apostrophe to the surname, shame

Rainbow Stemless Prosecco Glasses - Set of 4More reviews of this product (7)View product websiteItem just as described, arrived as I expected

Himalayan Salt Shot Glasses - 4 PackMore reviews of this product (3)View product websiteExactly as described, they love it!

Rainbow Margarita Glasses - Set of 2More reviews of this product (3)View product websiteSo pretty. I wanted some decorative glasses to hang on my new wall-mounted bar and they look great. I matched them with the rainbow gin glasses and martini glasses

Rainbow Gin Balloon Glasses - Set of 2More reviews of this product (9)View product websiteSo pretty. I wanted some decorative glasses to hang on my new wall-mounted bar and they look great. I matched them with the rainbow martini glasses and margarita glasses

Rainbow Martini Glasses - Set of 2More reviews of this product (3)View product websiteSo pretty. I wanted some decorative glasses to hang on my new wall-mounted bar and they look great. I matched them with the rainbow gin glasses and margarita glasses.

G&Tea Glass Tea Cups - Set of 2More reviews of this product (5)View product websiteStaff couldn't have been better, would use again.

Titanium Cocktail ShakerMore reviews of this product (1)View product websiteThe product looks good, but it is a gift, so have not used it.

Rainbow Stemless Prosecco Glasses - Set of 4More reviews of this product (7)View product websiteNot much rainbow coming from these, but love the stemless flute part of the glass.

Pink Ribbed Gin Balloon Glass Set of 2More reviews of this product (1)View product websiteGorgeous, giant balloon ribbed effect and a dusky pink. These look better in real life. Love them, will buy more as gifts for friends and family.

Rainbow Gin Balloon Glasses - Set of 2More reviews of this product (9)View product websiteNot much rainbow effect with them but big giant glasses. A little scratches and some air holes in which I know is part of glass making I don’t like especially when more than 3 air bubbles in one...Read all

Pink Ribbed Stemless Prosecco Glasses - Set of 4More reviews of this product (2)View product websiteThey are very light, I thought they may be heavier. Cute pretty flutes which I’ll enjoy drinking from.

Rainbow Martini Glasses - Set of 2More reviews of this product (3)View product websiteBeautiful glasses, look really expensive

G&Tea Glass Teapot - Cocktail SetMore reviews of this product (16)View product websiteDrink kind service is fantastic, when my order didnt arrive on time i was refunded my next day delivery and quickly recieved my beautiful G&tea set it is stunning! Little smaller than expected , but...Read all

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