DIY Megastore Reviews

Dear Mr Hubball, We’re sorry to hear that your experience with us has been disappointing. We understand your frustration and have looked into your order. Our team has been in touch to inform you of the updated delivery date, which still falls within the lead time indicated on our website (working days excluding weekends). We appreciate your patience and are committed to ensuring you receive your order as soon as possible. With Kind Regards Customer Experience Team

Dear Customer, Thank you for your detailed review! We're glad to hear that you are pleased with the look and packaging of the radiators. We apologise for the inconvenience caused by the missing blanking plugs and appreciate your understanding. It's great to know that our customer service team could promptly address the issue. If you need any further assistance, please don't hesitate to reach out. Enjoy your new radiators. With Kind Regards customer Experience Team

Dear Customer, Thank you for your feedback. We sincerely apologise for the delay in delivering your order. We understand how frustrating it can be to wait longer than expected, Occasionally, unforeseen circumstances can cause delays. Please accept our sincere apologies for any inconvenience caused With Kind Regards Customer Experience Team

Dear Customer, Thanks you for taking the time to upload your review, After investigating your response we can see that an email was sent on 27th June to advise of the delivery date, this may of gone into your spam inbox. With regards to the email you sent in we can only apologise that it was not responded to in a timely manner however it looks like you had found the information out before the team got to the email which was within an hour of the original email. We are pleased to see that you were happy with the delivery and hope all went well with your project. With Kind Regards Customer Experience Team

Dear Customer Thank you for your kind words! We're pleased to hear that you were pleased with our extremely quick service. If you need any further assistance or have any questions, please feel free to reach out. With Kind Regards Customer Experience Team

Dear Customer, We are sorry to hear that there was a slight delay in getting your order out to you, It appears there was some error on the systems for which we apologise for. We can see that delivery has now been made and we hope the goods were to your satisfaction. With Kind Regards Customer Experience Team

Dear Customer, Thank you for taking the time to share your feedback with us. We sincerely apologise for the delay in the arrival of your order. We understand how frustrating this can be and we regret that we did not meet the delivery time frame stated on our website. If you have any further concerns or need assistance with your current order, please do not hesitate to contact our customer service team. With Kind Regards Customer Experience Team

Dear Customer, Thank you so much for your 5-star rating! We're delighted to hear that you had an excellent experience with our replacement service. Your satisfaction is our top priority, and we're glad we could resolve the issue without any fuss. We look forward to serving you again in the future. With Kind Regards Customer Experience Team

Dear Mr Johnson, We are pleased to hear about your positive experience with our service and delivery, Ensuring your stones arrived in perfect condition is always our top priority, and we're delighted that our driver could assist you efficiently. Thank you for taking the time to share your feedback and award us with a 5-star rating. Your satisfaction is what drives us, and we look forward to serving you again in the future. With Kind Regards Customer Experience Team