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WOWcruise Reviews

We are cruise travel experts, committed to delivering an outstanding customer experience.

Service
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ratings over the past year

WOWcruise is no longer an active Feefo customer
Displaying all 80 reviews
AH
A. Holmes
3 years ago
Date of purchase: 19/01/2023
What A. Holmes said about WOWcruise:
This is my second cruise booking with WOW. The service provided was excellent an. Well most certainly use them for further bookings. The support and advice given by Natallia Downset was of a...

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Trusted Customer
3 years ago
Date of purchase: 27/07/2023
Another great experience
The usual fast, friendly and efficient service from Natallia - and she got us a great deal that only had hours to run.
SU
Sue
Sale
3 years ago
Date of purchase: 02/12/2022
What Sue said about WOWcruise:
Great Customer service
Jon has been so helpful and reassuring when I've had a query. Nothing is too much trouble.
Trusted Customer
3 years ago
Date of purchase: 26/12/2021
Brilliant cruise agency. I am on my 12th booking with them
I have had first class service every time i have booked (now on my 12th booking). It makes a huge difference actually speaking to people who know the ships and the destinations. They have worked on...

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Trusted Customer
3 years ago
Date of purchase: 29/12/2022
"Booking" "It was all plain sailing"
The one to one telephone conversation was great, he could see what I was after in our cruise and he found it placing the two family's as close as he could with the right cabins and on the right deck...

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MC
Mrs. Cribb
3 years ago
Date of purchase: 19/03/2022
What Mrs. Cribb said about WOWcruise:
Best cruise company to work with
Jonathan Turner is the most helpful cruise consultant ever. This company are definitely interested in getting you exactly what you want.
MB
Mr Basten
Cardiff
3 years ago
Date of purchase: 22/04/2023
What Mr Basten said about WOWcruise:
With all the Cruises I have booked and had to rebook due to Covid Jonathan and Natallia have always been there to assist and given personal service all the way. I have also been able to get away on...

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Ceri Johnson
WOWcruise
3 years ago
Mr Basten, thank you for those kind comments. It's always a pleasure ;)
Trusted Customer
3 years ago
Date of purchase: 27/03/2023
Always happy to help to get the most out of your cruise
We've been with them before and Jonathan is always happy to spend time going through everything, hence why we booked via wow cruises again.
CH
C. Hammond
3 years ago
Date of purchase: 09/12/2021
What C. Hammond said about WOWcruise:
Very helpful and cheerful staff. Made whole experience of booking a holida, a pleasure.
Trusted Customer
5 years ago
Date of purchase: 02/01/2020
Helpful and friendly
Very friendly, very knowledgable and not pushy like many others. Devoted plenty of time helping us find the right deal for us. A pleasure to deal with.
About WOWcruise
WOWcruise is a travel agent specialising in cruise travel, offering a wide range of cruise lines travelling to destinations across the world. Our customers are based across the UK with most sales coming over the phone and website. We are an honest, dynamic and innovative company that strives to stay one step ahead of the competition by providing an incredible customer experience at every touchpoint.
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Southgate House, Wood Street, Cardiff, Cardiff, CF10 1EW, United Kingdom
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About WOWcruise
WOWcruise is a travel agent specialising in cruise travel, offering a wide range of cruise lines travelling to destinations across the world. Our customers are based across the UK with most sales coming over the phone and website. We are an honest, dynamic and innovative company that strives to stay one step ahead of the competition by providing an incredible customer experience at every touchpoint.