Thank you for taking the time to share your experience with our mower. We appreciate your feedback as it helps us improve our products and services.
We're surprised to hear that you found the mower underpowered as we've received positive feedback regarding its performance. To better understand your specific experience, could you please elaborate on the conditions under which you used the mower, such as grass length, terrain, and any obstacles encountered?
We're committed to ensuring your satisfaction and would be happy to assist you further. Please feel free to contact our customer support team at customerservices@worx.com for additional support or troubleshooting advice.
Thank you for your understanding.