I found the service great from this company. It took quite a while to sell my timeshare and WTH kept in touch with me the whole time. Every few months someone would call to update me on any...
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Date of purchase: 12/07/2017
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Trusted Customer
Feefo Verified
8 years ago
What Trusted Customer said about Worldwide Timeshare Hypermarket:
The correspondence was dreadful. You got the money for our timeshare in February, we received our money in July. Emails sent to yiuvwere never answered. The man who was dealing with us was no use...
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Mark
Worldwide Timeshare Hypermarket
8 years ago
Firstly, thank you for taking the time and trouble to provide your feedback on the recent sale of your week through Worldwide Timeshare Hypermarket.
Naturally, we were disappointed to note your comments and that you felt that the correspondence was below the expected standards.
Having looked at the records on your transaction it would appear that the buyer paid the money to the trustees on the 13th April and we received your signed paperwork on the 26th April. The transfer of ownership was completed and the payment to you was raised on the 30th June, well within our stated guidelines of 90 days.
The sale of your week was conducted on the basis of the new owner having use of the week from 2018 onwards. During the transfer process, the prospective new owner asked if it would be possible to have a reservation put in place for May 2018 to make maximum use of the resort's 12 month booking window. This request was passed onto you and this had to be followed up over the following fortnight as we did not received any response back from you.
Of course, we would always want both buyer and seller to be very happy with the level of services provided. We regret that you do not feel this was the case in this example, but we would hope that you would consider making use of us again in the future.
Date of purchase: 06/07/2017
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Trusted Customer
Feefo Verified
8 years ago
What Trusted Customer said about Worldwide Timeshare Hypermarket:
from the day I contacted worldwide timeshare hypermarket, to the day they sold my timeshare for me they were very professional and friendly. they understood why I had to sell my timeshare and found a...
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Date of purchase: 05/07/2017
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Trusted Customer
Feefo Verified
8 years ago
What Trusted Customer said about Worldwide Timeshare Hypermarket:
Satisfied with the service and would recommend. Thanks!
Date of purchase: 02/07/2017
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Trusted Customer
Feefo Verified
8 years ago
What Trusted Customer said about Worldwide Timeshare Hypermarket:
they explained everything I needed to know and made it so simple to complete and I am really excited to visit my week 44 in October.well done keith
Date of purchase: 30/06/2017
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Trusted Customer
Feefo Verified
Wishaw
8 years ago
What Trusted Customer said about Worldwide Timeshare Hypermarket:
Good communication -always kept me up to date and the sale was seamless with Worldwide completing all legal requirements.
A very efficient company
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Naturally, we were disappointed to note your comments and that you felt that the correspondence was below the expected standards.
Having looked at the records on your transaction it would appear that the buyer paid the money to the trustees on the 13th April and we received your signed paperwork on the 26th April. The transfer of ownership was completed and the payment to you was raised on the 30th June, well within our stated guidelines of 90 days.
The sale of your week was conducted on the basis of the new owner having use of the week from 2018 onwards. During the transfer process, the prospective new owner asked if it would be possible to have a reservation put in place for May 2018 to make maximum use of the resort's 12 month booking window. This request was passed onto you and this had to be followed up over the following fortnight as we did not received any response back from you.
Of course, we would always want both buyer and seller to be very happy with the level of services provided. We regret that you do not feel this was the case in this example, but we would hope that you would consider making use of us again in the future.