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WoolOvers Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 13,540 reviews

Trusted Customer

Feefo Verified

6 months ago

WoolOvers has excellent customer service!

WoolOvers' customer service is always excellent. It is amazing to me that packages can be sent from the UK to the USA in the short amount of time that WoolOvers manages to do on a regular basis,...

WoolOvers CS

WoolOvers

6 months ago

Good morning, Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Jason. Customer services.

Date of purchase: 30/09/2025

Trusted Customer

Feefo Verified

7 months ago

It’s nice to do business with people who stand behind their products

Always great very helpful. Always professional.

WoolOvers CS

WoolOvers

7 months ago

Good Morning Thank you for your 5 star review. We really appreciate it and look forward to assisting you in the future Kind regards Jackie Customer Services

Product reviews

Date of purchase: 23/09/2025

Nancy

Feefo Verified

USA

7 months ago

What Nancy said about WoolOvers:

Love this company and its product choices

My order came in a timely manner. No hitches with the US tariffs and the company made sure that I knew the cost stated was all inclusive. I've gotten things from Woolovers before and have been very...

WoolOvers CS

WoolOvers

7 months ago

Good morning Nancy, Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Jason. Customer services.

Product reviews

Date of purchase: 28/09/2025

Joanne

Feefo Verified

USA

7 months ago

What Joanne said about WoolOvers:

Excellent quality

Timely shipping and frequent updates

WoolOvers CS

WoolOvers

7 months ago

Good morning Joanne, Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Jason. Customer services.

Product reviews

Date of purchase: 02/10/2025

Trusted Customer

Feefo Verified

7 months ago

A dependable, high-end but down-to-earth, appealing on-line retailer.

Very prompt.

WoolOvers CS

WoolOvers

7 months ago

Good afternoon, Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Jason. Customer services.

Product reviews

Date of purchase: 02/10/2025

Trusted Customer

Feefo Verified

7 months ago

WoolOvers CS

WoolOvers

7 months ago

Good afternoon, Thank you for your 5-star review, we hope we can assist you again soon, Kind regards, Clare

Product reviews

Date of purchase: 29/09/2025

Celeste

Feefo Verified

USA

7 months ago

What Celeste said about WoolOvers:

Love my wool sweaters!

Originally I received an unsolicited catalogue. I was impressed with the sweaters pictured and ordered a sweater. The sweater I received was fairly represented in the catalogue. It arrived soon after...

WoolOvers CS

WoolOvers

7 months ago

Dear Celeste Thank you for your 5 star review. We really appreciate it and look forward to assisting you in the future Kind regards Jackie Customer Services

Product reviews

Date of purchase: 30/09/2025

Donat

Feefo Verified

USA

7 months ago

What Donat said about WoolOvers:

It was a mistake to order this blazer. Not well described on line

It’s hard if not impossible to return a order

WoolOvers CS

WoolOvers

7 months ago

Good morning/afternoon Donat, Thank you for your review, we are sorry you are having trouble with your return, you can use our online return portal found on our website under returns at the bottom of the page, this is the easiest way to return, if you are having issues, you can always call us and one of our advisors can assist you, we hope we can assist you again soon. Kind regards, Jason. Customer services.

Product reviews

Date of purchase: 22/09/2025

Trusted Customer

Feefo Verified

7 months ago

WoolOvers CS

WoolOvers

7 months ago

Good afternoon, Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Jason. Customer services.

Product reviews

Date of purchase: 29/09/2025

John q.

Feefo Verified

USA

7 months ago

What John q. said about WoolOvers:

Excellent fit, looks, & quality!

Outstanding selections & quality. The sweaters I have purchased have all been exactly as pictured & the look & feel is first rate. I haven’t found anything to compare in stores here.

WoolOvers CS

WoolOvers

7 months ago

Good morning John, Thank you for your 5-star review, we are delighted you are pleased with the service you received, we hope we can assist you again soon. Kind regards, Jason. Customer services.

Product reviews

Date of purchase: 26/09/2025

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WoolOvers Reviews

Floral Embroidered Hem SweaterMore reviews of this product (1)View product websiteVery pretty sweater. The design is beautiful and color is as pictured . Very soft and warm, but not too heavy. Great for this time of year and early spring. I like the fact that not everyone will be...Read more

Large Geo Pattern SweaterMore reviews of this product (1)View product websiteQuality and pattern

Wide Pure Wool ScarfMore reviews of this product (48)View product websiteIn the past few years I've purchased several Woolovers wool scarfs/shawls. They are thick, soft, easy to wear and warm at my drafty office. And the colors are beautiful.

Organic Cotton Half Zip SweatshirtMore reviews of this product (104)View product website

Crew Neck Ribbed Sleeve CardiganMore reviews of this product (2)View product websiteThe color is vibrant and warm. The sweater is mid-weight. It pairs with many colors. I continue to enjoy my purchase each time I wear it.

Textured Cotton BlazerMore reviews of this product (1)View product websiteThe style But not the choice of synthetic fabrics

Pure Wool Cable Zip Through CardiganMore reviews of this product (9)View product website

Lambswool Fairisle VestMore reviews of this product (1)View product websiteBecause of the weather so far in Colorado, I’ve only worn it twice so far. Both times I got several compliments & 1 person asked where I got it. It fits perfectly & the colors are great.

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