Dear Heather
We are incredibly grateful that you took the time to leave us a review. We are so pleased that you like our products and look forward to assisting you on any future orders.
Kind regards
Jackie
Customer Services
The shipping takes time, so order well in advance.
WoolOvers CS
WoolOvers
5 months ago
Dear Susan
We are incredibly grateful that you took the time to leave us a review. We are so pleased that you like our products and look forward to assisting you on any future orders.
Kind regards
Jackie
Customer Services
I didn't really have to deal with customer service. My items arrived quickly and in good condition.
Product reviews
WoolOvers CS
WoolOvers
5 months ago
Good afternoon,
Thank you for your positive feedback, we are delighted that you're happy with your order and we appreciate the time taken to leave a review.
Kind regards,
Clare
WoolOvers CS
WoolOvers
5 months ago
Good afternoon,
Thank you for your positive feedback, we are delighted that you're happy with your order and we appreciate the time taken to leave a review.
Kind regards,
Clare
WoolOvers CS
WoolOvers
5 months ago
Good afternoon,
Thank you for your positive feedback, we are delighted that you're happy with your order and we appreciate the time taken to leave a review.
Kind regards,
Clare
Date of purchase: 25/11/2025
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SU
Suzanne
Feefo Verified
5 months ago
Product reviews
WoolOvers CS
WoolOvers
5 months ago
Good afternoon,
Thank you for your 5-star review, we hope we can assist you again soon.
Kind regards,
Clare
Product received within two weeks with appropriate packaging which was protective and intact
WoolOvers CS
WoolOvers
5 months ago
Thank you for your feedback. We're delighted you're pleased with the service and have shared your comments with the relevant teams.
Kind regards,
Clare
Product reviews
WoolOvers CS
WoolOvers
5 months ago
Good afternoon Lucille,
Thank you for your positive feedback, we're delighted that you're happy with your order and we appreciate the time taken to leave a review.
Kind regards,
Clare
This isn't a love but I also realize this was not the fault of WoolOvers. It took much longer for my order to reach me than it previously has. The order remained in US Customs for about two weeks...
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Product reviews
Date of purchase: 01/12/2025
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Trusted Customer
Feefo Verified
5 months ago
WoolOvers CS
WoolOvers
5 months ago
Thank you
so much for your rating for service. We're thrilled you had such a positive experience.
Kind Regards,
Shannon.
Product reviews
WoolOvers CS
WoolOvers
5 months ago
That's fantastic to hear! We really appreciate your 5-star review!
Kind Regards,
Shannon.
WoolOvers CS
WoolOvers
5 months ago
We are delighted to see your 5-star rating!– it means a lot to us.
Kind Regards,
Shannon.
Date of purchase: 29/11/2025
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Brendan
Feefo Verified
USA
5 months ago
Product reviews
WoolOvers CS
WoolOvers
5 months ago
Good afternoon,
Thank you for your positive feedback, we appreciate the time taken to leave a review.
Kind regards,
Clare
Founded in 1989 at Country and Equestrian shows up and down the country, WoolOvers is now a world class knitwear brand, supplying over 1 million customers with women's and men's knitwear and accessories. The softest cashmere, the cosiest lambswool, the comfiest cotton, the finest merino wool... we are experts in natural knitwear and yarns and want to share nearly 30 years of experience with our customers.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Founded in 1989 at Country and Equestrian shows up and down the country, WoolOvers is now a world class knitwear brand, supplying over 1 million customers with women's and men's knitwear and accessories. The softest cashmere, the cosiest lambswool, the comfiest cotton, the finest merino wool... we are experts in natural knitwear and yarns and want to share nearly 30 years of experience with our customers.