This is the same complaint that I sent you an e-mail about before. You can't list an item as a woman's size and then when you receive the item, it's a "unisex". Your "unisex" sizing is much larger...
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Customer Services UK
WoolOvers
10 years ago
Thank you for your feedback and we are very sorry to hear you have received some garments which do not fit. We do try to advise our customers on sizing by providing our charts on line. Please feel free to return the items to us so we can process that for you. The returns address can be found on our website www.woolovers.com.us We are in the process of phasing out our unisex sizing and introducing mens and womens sizes from November of this year through to February of next year. We have also put a message on the website advising our female customers that unisex garments are much larger and to order a size smaller than they would normally order.
Product reviews
Customer Services UK
WoolOvers
10 years ago
Thank you for your feedback and we are very sorry to hear you have received some garments which do not fit. We do try to advise our customers on sizing by providing our charts on line. Please feel free to return the items to us so we can process that for you. The returns address can be found on our website www.woolovers.com.us We are in the process of phasing out our unisex sizing and introducing mens and womens sizes from November of this year through to February of next year. We have also put a message on the website advising our female customers that unisex garments are much larger and to order a size smaller than they would normally order.
Customer Services UK
WoolOvers
10 years ago
Thank you for your feedback and we are very sorry to hear you have received some garments which do not fit. We do try to advise our customers on sizing by providing our charts on line. Please feel free to return the items to us so we can process that for you. The returns address can be found on our website www.woolovers.com.us We are in the process of phasing out our unisex sizing and introducing mens and womens sizes from November of this year through to February of next year. We have also put a message on the website advising our female customers that unisex garments are much larger and to order a size smaller than they would normally order.
Thank you for taking the time to leave your feedback. If you are not happy with this garment please feel free to return it to our address in the States which can be found on our website www.woolovers.com.us where we would be happy to either exchange or refund the garment.
Very nice sweaters, especially for the price. Better quality than what I can buy locally for less money. Shipping is pretty quick considering the order is coming from another country. I would...
The website was very easy to use and my order was sent quickly and arrived in USA in record time. This is the fourth time I've bought from Woolovers and have always been pleased with their service. ...
I have been purchasing from WoolOvers for several years and have recommended them to everyone I know. The prices are great the and the materials are just what I have looked for.
Thank you WoolOvers
I ordered a few items. However one item was missing from the shipment -- the shipping package appeared to have been torn, and i imagine one item was removed or damaged as the package was hastily...
Founded in 1989 at Country and Equestrian shows up and down the country, WoolOvers is now a world class knitwear brand, supplying over 1 million customers with women's and men's knitwear and accessories. The softest cashmere, the cosiest lambswool, the comfiest cotton, the finest merino wool... we are experts in natural knitwear and yarns and want to share nearly 30 years of experience with our customers.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Founded in 1989 at Country and Equestrian shows up and down the country, WoolOvers is now a world class knitwear brand, supplying over 1 million customers with women's and men's knitwear and accessories. The softest cashmere, the cosiest lambswool, the comfiest cotton, the finest merino wool... we are experts in natural knitwear and yarns and want to share nearly 30 years of experience with our customers.