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Woodhouse Clothing Reviews | Customer Service Reviews for https://www.feefo.com/reviews/woodhouse-clothing | Feefo

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Paul Marsh

4 years ago

What Paul Marsh said about Woodhouse Clothing:

Excellent customer Service

Excellent customer service from ordering to delivering, never let down yet, always quick delivery.

Customer Services

Woodhouse Clothing

4 years ago

Hello. We are so happy that you enjoyed your experience with us! We appreciate the great feedback and look forward to serving you again soon. Kind regards, Woodhouse customer services

Product reviews

Date of purchase: 10/04/2022

0

Trusted Customer

4 years ago

Always a great service

Customer Services

Woodhouse Clothing

4 years ago

Hello. We appreciate the fantastic feedback and are glad we could be of service. If you have any further needs or questions, please do not hesitate to contact us. Kind regards, Woodhouse customer services

Product reviews

Date of purchase: 07/04/2022

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Azik Chowdhury

4 years ago

What Azik Chowdhury said about Woodhouse Clothing:

Great Service

It was great, simple to use, and as described. So the delivery date was met. The most important thing was, the product shown on the website, was exactly the same as the product received.

Customer Services

Woodhouse Clothing

4 years ago

Hello. We’re thrilled that you were satisfied with your order. Your feedback is appreciated, and we hope to be of help again soon! Kind regards, Woodhouse customer services

Product reviews

Date of purchase: 07/04/2022

0

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William Howell

4 years ago

What William Howell said about Woodhouse Clothing:

Ouick delivery

Customer Services

Woodhouse Clothing

4 years ago

Hello. We appreciate the fantastic feedback and are glad we could be of service. If you have any further needs or questions, please do not hesitate to contact us. Kind regards, Woodhouse customer services

Product reviews

Date of purchase: 06/04/2022

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Ian McManus

4 years ago

What Ian McManus said about Woodhouse Clothing:

Great service from Woodhouse. Very poor delivery service from former Hermes

Excellent service from Woodhouse. The only thing letting them down is the delivery service from what use to be Hermes. Two deliveries different dates, I left instructions to leave parcel. I also...

Customer Services

Woodhouse Clothing

4 years ago

Hello, Thank you for your feedback. Apologies you were unsatisfied with the delivery service received. I have had a look at the tracking for both your orders and unfortunately there is no mention of any changes to the delivery or instructions. As a result Evri may not have received them in time prior to delivery to update it. I have passed on your feedback to Hermes in regards to leaving the parcels on the doorstep. However for future deliveries with us, we have introduced a premium delivery service which guarantees all parcels go with DPD and not Hermes. If you have further queries please don't hesitate to get in contact with our customer service team, they will be happy to assist you further. Kind regards, Woodhouse customer services

Product reviews

Date of purchase: 06/04/2022

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CD

Craig Dunbar

4 years ago

What Craig Dunbar said about Woodhouse Clothing:

Usual good service

The service is always good with quick delivery and easy returns. The range on the website is good with excellent customer service should it be required.

Customer Services

Woodhouse Clothing

4 years ago

Hello. We appreciate the fantastic feedback and are glad we could be of service. If you have any further needs or questions, please do not hesitate to contact us. Kind regards, Woodhouse customer services

CD

Craig Dunbar

4 years ago

Brilliant as usual, definitely the place to go for all the fresh drops

Product reviews

Date of purchase: 05/04/2022

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Jeffrey Yu

4 years ago

What Jeffrey Yu said about Woodhouse Clothing:

Great service and prompt delivery

Good company to buy from.

Customer Services

Woodhouse Clothing

4 years ago

Hello. Thank you so much. We appreciate your business and value your feedback. If there is anything else we can do for you, please do not hesitate to contact our customer service team. Kind regards, Woodhouse customer services

Product reviews

Date of purchase: 06/04/2022

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Lee Mitchell

4 years ago

What Lee Mitchell said about Woodhouse Clothing:

Quality of clothing very poor.

Better quality clothing!!!

Customer Services

Woodhouse Clothing

4 years ago

Hello, Thank you for your feedback. Apologies you were not happy with the quality of your item. I can see we have not had any communication from yourself in relation to this issue. Please could you get in contact with us at csupport@woodhouseclothing.com where our customer service team will be happy to assist. Kind regards, Woodhouse customer services

Product reviews

Date of purchase: 05/04/2022

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Trusted Customer

4 years ago

Delivery service shocking!

Customer Services

Woodhouse Clothing

4 years ago

Hello, Thank you for your feedback. We do apologise that your parcel did not arrive on time. Unfortunately as we did not receive any communication to state there was an issue with your delivery, we were not aware of the problem. I can see the parcel has since been successfully delivered. If you have any future problems with any of your deliveries with us, please don't hesitate to get in contact with our customer service team so we can investigate with the courier and get this resolved for you as soon as possible. Apologies again for any inconvenience caused. Kind regards, Woodhouse customer services

Product reviews

Date of purchase: 08/04/2022

1

Trusted Customer

4 years ago

Excellent !

Customer Services

Woodhouse Clothing

4 years ago

Hello. I’m very happy to hear that our team provided you with excellent service. I’ll make sure that they receive your feedback. We hope to be of service again soon! Kind regards, Woodhouse customer services

Product reviews

Date of purchase: 08/04/2022

0

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