Search reviews
Looking for our business site?

Visit

Feefo.com

Merchant Logo

Wood Fuel Direct Reviews

http://www.wood-fuel-direct-v2.myshopify.com
Rated
Exceptional

Our Hotties heat logs are truly a 'renewable energy made from renewable energy'.

Service
4.7
/5
Product
4.5
/5

5

4

3

2

1

129

16

6

3

4

158

ratings over the past year

Displaying all 1,529 reviews
Trusted Customer
7 years ago
Date of purchase: 17/11/2017
Quick delivery
0
Share
GI
Gibbsy
Kent
7 years ago
Date of purchase: 13/02/2018
What Gibbsy said about Wood Fuel Direct:
Hotties - Great for starting the fire.
No issues delivered and supplied as advertised. Easy online ordering.....I would purchase again.
Product reviews

0
Share
DH
David Hughes
Oldham
7 years ago
Date of purchase: 04/01/2018
What David Hughes said about Wood Fuel Direct:
I ordered logs and a few days later they arrived no fuss no bother , buff said
Product reviews

0
Share
Trusted Customer
7 years ago
Date of purchase: 13/03/2018
Very clean hot burning logs, with very little ash or smoke.
Delivered on time. Well packaged. Good product.
Product reviews

0
Share
HS
Hazel Staley
7 years ago
Date of purchase: 24/11/2017
What Hazel Staley said about Wood Fuel Direct:
Great
Product reviews

0
Share
GI
Gibbsy
Kent
7 years ago
Date of purchase: 06/02/2018
What Gibbsy said about Wood Fuel Direct:
Order arrived and delivered on time!
Took advantage of an offer on packs of Hotties and was very impressed. I would use this company again.
Product reviews

0
Share
JK
Jo Kirwan
7 years ago
Date of purchase: 07/12/2017
What Jo Kirwan said about Wood Fuel Direct:
Disappointed
I wanted to take advantage of the special offer by email towards the end of March. I tried to put the code in but it wouldn't accept it. I then emailed via the website and didn't hear anything back...

Read all
0
Share
JK
Jo Kirwan
7 years ago
Date of purchase: 29/12/2017
What Jo Kirwan said about Wood Fuel Direct:
Not great customer service but fantastic product
Please keep in touch with customers. Because of the bad weather there were delays with deliveries. I completely understand but it they had put that on the website in the first instance I wouldn't...

Read all
Product reviews

0
Share
Trusted Customer
7 years ago
Date of purchase: 24/11/2017
Good product, delivery problems
Delivery was a bit of a mess. It seems ot be set up for delivering to corporate customers not domestic. Eventually got the delivery after a couple of false attempts.
Product reviews

0
Share
Not received a review invite?
About Wood Fuel Direct
Whether you are looking to buy Hotties Heat logs, Mini Heatlogs or Pizazz Pizza logs, you can be rest assured that all of the sawdust and chips that are used in the manufacturing process are sourced in the UK from sustainably managed forests. We are a BSL Authorised supplier and also Woodsure accredited by HETAS which means our fuels are certified to be both safe and efficient. Our versatile, clean and efficient wood fuel ranges are available for nationwide delivery. Our range of wood fuel products are manufactured by BSW Energy in the UK.
Read all
01228671984
East End Sawmills, Earlston, Berwickshire, TD4 6JA, United Kingdom
Customer Support
Website
Facebook
X (Twitter)
Instagram
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards
Why trust Feefo reviews?

Learn more about Feefo
About Wood Fuel Direct
Whether you are looking to buy Hotties Heat logs, Mini Heatlogs or Pizazz Pizza logs, you can be rest assured that all of the sawdust and chips that are used in the manufacturing process are sourced in the UK from sustainably managed forests. We are a BSL Authorised supplier and also Woodsure accredited by HETAS which means our fuels are certified to be both safe and efficient. Our versatile, clean and efficient wood fuel ranges are available for nationwide delivery. Our range of wood fuel products are manufactured by BSW Energy in the UK.