Firstly, I would buy from Wolf and Badger again. I ordered a lovely pair of earrings for my best friend's birthday which she loved. Only negative was the time it took for the earrings to get to her-...
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Product reviews
Date of purchase: 25/10/2020
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Trusted Customer
5 years ago
I returned an item and never got my refund. The dress did not fit.
Customer Service
Wolf & Badger
5 years ago
I am very sorry to hear this. We have gone ahead and issued your refund right away today. Please allow 3-7 working days for the funds to post. The reason for the delay is because the parcel has not arrived to the designer quite yet. But we went ahead and refunded you. Apologies for this inconvenience.
Best wishes,
Marie
Trusted Customer
5 years ago
I appreciate your swift response to my concern. Will continue to purchase items in the future.
Product reviews
Customer Service
Wolf & Badger
5 years ago
I am very sorry to hear this. We have gone ahead and issued your refund right away today. Please allow 3-7 working days for the funds to post. The reason for the delay is because the parcel has not arrived to the designer quite yet. But we went ahead and refunded you. Apologies for this inconvenience.
Best wishes,
Marie
Trusted Customer
5 years ago
Issue resolved satisfactorily. Thank you very much.
Product As expected, delivery late so it missed the birthday date (the suppliers fault) - I don’t think “free postage next time” is really helpful or appropriate
Customer Service
Wolf & Badger
5 years ago
Hello Paul,
Thank you for taking the time to leave your feedback.
We can only apologise for the delay you have encountered, and the inconvenience this caused you. A member of our customer support team has reached out to discuss your feedback.
If there is anything further we can help you with please let us know.
Kind regards,
Maja
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
