The speed of getting the product was good, usability of the website fine.
Product quality was poor and haven't heard back yet on replacement.
Brian
Wipertech NZ
4 years ago
Hey Shannon, thanks for leaving a review! We're glad to hear your wipers arrived swiftly.
Just a quick note, our office hours are ( Mon - Fri 9-5 ), emails from the weekends are responded to on the following business day, our average response time is usually 1-2 business hours.
Not to worry, we should have this resolved immediately!
I've emailed you directly to offer further assistance, as well as express post replacements.
Cheers,
Jean
Product reviews
Brian
Wipertech NZ
4 years ago
Hey Shannon, thanks for leaving a review and raising our attention to this!
Not to worry, we do have a 12-month warranty on all our products that includes any parts damaged during transit. We will have this resolved immediately.
I've emailed you directly to offer further assistance, as well as express post replacements.
Cheers,
Jean
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