Hi Wei-Ting, thank you for sharing your feedback and for your recent order with us!
I'm sorry to hear that there's a missing area when your new wipers are wiping the windscreen, especially since it's affecting your vision.
We'd love the opportunity to make things right for you. Based on the photo, it will be best for us to check the installation; it's possible this was not installed correctly.
I've emailed you directly to offer further assistance and instructions; we can also send replacements if needed.
We will wait to hear from you!
Cheers,
Wipertech Team
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