Hi there,
Thank you for leaving us a review and bringing this matter to our attention. I can help you here.
The good news is that we offer a 12-month warranty on all products. I have emailed you directly to offer support.
Please reply to me so we can resolve this issue quickly.
-- Support@wipertech.com.au
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Brian
Wipertech AU
2 months ago
Hi there,
Thank you for leaving us a review and bringing this matter to our attention. I can help you here.
Firstly, I would recommend you give your windscreen and wipers a good clean, as there may be some grime on the screen that is preventing the wipers from making a clean swipe. Road grime is very common and a leading cause of smearing on the windshield and poor visibility.
If the product is not installed correctly, it will not work as intended. I would also recommend double-checking the installation to ensure everything is fitted properly, as an incorrect fit can prevent part of the blade from making full contact with the windscreen.
The good news is that we offer a 12-month warranty on all products. I have emailed you directly to offer support.
Please reply to me so we can resolve this issue quickly.
-- Support@wipertech.com.au
Delivered in good time and received in perfect condition. In all respects the wipers have met the claimed attributes highlighted in the advertising hype.
Highly recommend these wipes, excellent quality and easy to fit. Not to mention the superb customer service I received for an issue I was facing. Will definitely return.i
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