Hi!
Thank you for sharing your feedback with us. I'm really sorry to hear that you are not satisfied with the wiper blades you purchased.
I can see that you contacted us yesterday, and our support team has already resolved this issue via email. You purchased wipers for the older model; you need the updated wipers that we have now shipped to you.
Your feedback is important and helps us improve. If you have any other questions or need further assistance, just let us know.
Take care and have a great day! --
support@wipertech.com.au
The shopping experience was ok, pretty standard shopping cart.
The delivery was shockingly bad. It so long and with such limited communication I almost forgot I bought them.
Brian
Wipertech AU
1 month ago
Hi! Thank you for leaving us a review. I checked your order and can see it was delivered within 5 business days. Sorry if it was not as per your expectations. Next time, I would recommend you add express post for your order; this allows for delivery in 2-3 business days. Thank you for your purchase. Glad the order is finally with you.
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Support@wipertech.com.au.
Product reviews
Brian
Wipertech AU
1 month ago
Hi! Thank you for leaving us a review.
I checked your order and can see it was delivered within 5 business days. Sorry if it was not as per your expectations. Next time, I would recommend you add express post for your order; this allows for delivery in 2-3 business days.
Thank you for your purchase. Glad the order is finally with you.
--
Support@wipertech.com.au.
Wipertech's service is always fantastic. I have been using their blades on all our families cars for a long time. I wouldn't put my family's safety in any other brand.
Hard to contact. Kept going in circles when I tried to report that both sets didn’t fit my cars
Brian
Wipertech AU
1 month ago
Hi there, thank you for reaching out and for your patience. We're sorry to hear you found it difficult to get in touch. I can see that you are working with our support team via email.
What we need to check is If the product is not installed correctly; it will not work as intended, so we'd like to double-check the size and fitment details against your vehicle to resolve this properly.
We have followed up with you directly via email to resolve this.
Thanks for your patience while we get this fixed for you.
--
Suppport@wipertech.com.au
Product reviews
Brian
Wipertech AU
1 month ago
Hi there, thank you for reaching out and for your patience. We're sorry to hear you found it difficult to get in touch. I can see that you are working with our support team via email.
What we need to check is If the product is not installed correctly; it will not work as intended, so we'd like to double-check the size and fitment details against your vehicle to resolve this properly.
We have followed up with you directly via email to resolve this.
Thanks for your patience while we get this fixed for you.
--
Suppport@wipertech.com.au
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.