Thank you for your reply. Although reluctant to add more detail I will.
The initial valuation started off badly with the Valuer, before knocking on my door, took his chewing gum out of his mouth and threw on the garden. I did discuss why he did this at the time to which an apology was received. However that was not what I would expect from a professional.
After a few days I had the opportunity to review the house particulars that had numerous spelling mistakes and poor grammar that I took the trouble to make Branch aware.
Notwithstanding my previous comments I did indeed attend the branch to meet the Manager. Even this was not a simple task as I was told that I could meet, then I could not meet, or the Monday Team meeting would run for the morning and I will be advised when I could come in to meet the Manager which makes it difficult for me to arrange my working hours.
Despite spending over an hour with the Manager and re-drafting the property details with him and my concerns the problems with viewings still continued. The property was detailed as an Executive property due to the price the assurances provided did not materialise.
I am not saying the problems were driven by malice they were more about sloppiness and uncaring.
Since the purchase, the process leading up to completion I have had one phone call. I am interested to learn what has been done to manage my sale?
A bit more feedback for you to consider.
