Ordering from Australia I was a little concerned about how long it would take to get my wrap but was so impressed my arrived in a week. Emails were answered overnight. I am very happy.
Excellent service, left my details on a product which was out of stock; had a prompt email when it had arrived, order sent through and received in 48 hours
Great service in terms of confirmation of order and then the following day a further notification to say goods have been dispatched and delivered the day after. Very good at responding to emails...
Very prompt service and the packaging is elegant and is beautiful itself, even before looking at the purchase. The scarf and sweater I've purchased are excellent quality and have become favorites.
I am really sorry to hear that the image on the website did not match the colour intensity of the scarf itself. The fine knit can be hard to photograph and it also depends on the type of server you have on your computer. I hope you will try us again some time and we will do our best to make the colours as accurate as we can.
Best regards
Sarah
Sarah Chelton
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