If you look at Willow website you will see my name has been posted along with my comments! I suggest you both get your act together!!
Not very happy about this at all.I was not asked for my...
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Product reviews
Date of purchase: 02/08/2013
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Trusted Customer
12 years ago
Quick and easy to use web site, jumper arrived on time
Product reviews
Date of purchase: 02/08/2013
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Trusted Customer
12 years ago
Excellent fast and efficient service.
Product reviews
Date of purchase: 03/08/2013
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Trusted Customer
12 years ago
Love Willow-have many pieces and will keep buying more!
Wrap is excellent for cashmere - wonderful value and great styles. Delivery is prompt and well packaged. I always buy from this company now!
Trusted Customer
12 years ago
Willow is wonderful! Best cashmere and great value. Please don't change the recipe. (I realise I put Wrap which is another co.)The navy wrap is perfect and it is one of many wraps I have bought from Willow.
Unfortunately I was sent the wrong product by mistake, Willow Cashmere did refund the item and shipping charge one way but this of course left me out of pocket for the postage back to them.
Willow Cashmere
Willow Cashmere
12 years ago
As soon as we received your email on this matter your card was refunded in full, including postage. Now that the item has been returned I will contact you to refund the return postage (we do not hold your card details for security purposes) I have not heard back from our Returns to confirm the issue, but I assume you were sent the wrong product, I am so sorry about this. we did email you to offer you a discount on your next order to make up for the error, which we hope you will consider in the future.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
