I cannot give a review as I am still waiting for my rug to arrive from the courier
Disappointed it’s taken so long !
Hopefully I will love it when it arrives
Karina
William Yeoward
8 months ago
Hi,
Thank you for your feedback and for taking the time to share your experience. We’re truly sorry your rug took longer to arrive than expected. Unfortunately, delivery delays can occasionally occur with our third-party courier, DX, though we always chase and update our customers as quickly as possible.
We’re very glad to confirm your rug has since been delivered, and as a gesture of goodwill we’ve issued you a 15% discount for your next purchase.
As a small team, we take every review to heart. We always encourage customers to reach out to our customer service team directly with any delivery or service concerns — we promise to respond within 24 hours and do everything we can to resolve issues quickly.
We’re delighted that you now have your rug and very much hope you love it in your home. Thank you again for your patience and for being part of the William Yeoward community.
Warm regards,
Team Yeoward
This is the third William Yeoward rug I've bought. They are all very high quality. This particular rug is in our office which is painted in a deep yellow (Duster F&B) and looks superb. Recommended.
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Karina
William Yeoward
8 months ago
Thank you so much for your wonderful review! We’re delighted to hear this is your third William Yeoward rug and that you’ve been so pleased with the quality. The pairing with your deep yellow office sounds absolutely stunning – what a beautiful setting for it. We truly appreciate your recommendation and your continued support.
Excellent quality fabric & well made cushion cover with concealed zip opening. Superior quality feather pad filler. Highly recommend purchasing from William Yeoward.
Karina
William Yeoward
8 months ago
Thank you for your lovely feedback! We’re so pleased to hear you’re enjoying the quality of your cushion cover and feather pad. Your recommendation means a great deal to us, and we’re delighted you chose William Yeoward for your home.
Beautiful colour quality velvet fabric, well made with concealed zip closer. Comes with superb feather pad. I highly recommend purchasing from William Yeoward.
Karina
William Yeoward
8 months ago
Thank you for your kind words! We’re delighted you’re so pleased with the velvet fabric, craftsmanship, and feather pad. Your recommendation means so much, and we’re thrilled to know your William Yeoward piece is being enjoyed.
Founded in 1983, the William Yeoward brand enjoys an enviable reputation for its innovation and faultless quality in concept, design and execution in product for the home.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Founded in 1983, the William Yeoward brand enjoys an enviable reputation for its innovation and faultless quality in concept, design and execution in product for the home.