William Russell Reviews

Thank you for taking the time to leave us your feedback. We are really sorry to hear that you have found our claims process to be unsatisfactory. We do have online forms for submitting claims and we are striving towards a client portal for ease of access for our customers. We do understand your concerns regarding increases in premiums. In many countries the cost of health care continues to grow and it is predicted that there will be no change to this trend over the coming years. It is not just the cost of health care that impacts on premiums, increased demand for international quality private care and advancement in technologies and wider treatments available are also contributing factors worldwide. We do work very closely with our insurers to ensure any increase in premiums that we may have to impose is reasonable and justified. We thank you again for getting in touch, your feedback is very valuable to us.

Thank you for your kind feedback. We’re pleased to hear that you have experienced our service as top quality - that’s exactly what we aim to deliver to our clients. We understand that cost is an important consideration, particularly when it comes to health insurance. Our plans are designed to provide comprehensive cover and access to a strong network of healthcare providers, which can sometimes affect pricing. That said, we always strive to offer the best possible value for the level of protection and service included. Thank you again for taking the time to get in touch.

Many thanks for your 5 star review. We are delighted to hear how pleased you are with the service that you have received. Thank you again for leaving us your feedback.

Thank you very much for your 5 star review! We are delighted to hear how pleased you are with the service you have received and that you feel secure and looked after. We do our absolute best to ensure we provide a professional yet caring service at all times, our claims team are always on hand to assist you along the way when you need to claim. Your comments have also been passed on to our claims team, they are so pleased to hear your comments. Our policy services team are also on hand to ensure your plan keeps running, so if you have any questions, please do just shout! Thank you again for taking the time to leave us your feedback.

Vielen Dank für Ihre positive 5-Sterne-Bewertung und herzlich willkommen bei William Russell! Wir sind jederzeit für Sie da und kontaktieren Sie uns gerne, wenn Sie Ihren Tarif upgraden möchten. Nochmals vielen Dank, dass Sie sich die Zeit für Ihre Bewertung genommen haben.

Thank you for taking the time to contact us with your positive feedback. We are so pleased to hear that you remain happy with the service you have received.

Täname teid positiivse viie tärni arvustuse eest, meil on hea meel, et aitasime teil oma paketti uuendada, meil on hea meel teid veel üheks aastaks meiega tervitada!

Thank you for taking the time to contact us with your positive feedback. We are so pleased to hear that you remain happy with the service you have received.

Thank you for taking the time to contact us with your positive feedback. We are so pleased to hear that you remain happy with the service you have received.

Many thanks for your review. We understand your point regarding the cost of cover which is a concern affecting the medical insurance industry as a whole, please understand that we constantly look at ways that we can provide a comprehensive but affordable cover to our customers. We appreciate your comments and thank you again for taking the time to leave us your feedback.