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William H Brown Reviews | https://www.feefo.com/reviews/william-h-brown reviews

Displaying all 9,965 reviews

Trusted Customer

6 years ago

Date of purchase: 16/11/2018

Fantastic team and would definitely use again!

I would definitely use William H Brown again. What a professional team they are in the Wakefield branch. They kept us informed every step of the way and we had every confidence in them resulting in a...

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Trusted Customer

6 years ago

Date of purchase: 16/11/2018

‘Probably the best Estate Agents in the world “

I would only ever recommend William H Brown if the service offered by the people in their Wakefield branch is the standard. The whole team Louise, Annette, Louisa in fact everyone we spoke to went...

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Mrs Aneesah Khan

6 years ago

Date of purchase: 16/11/2018

What Mrs Aneesah Khan said about William H Brown:

Enthusastoc,passionate team of hard working individuals.

The team at W H Brown Shipley Branch were a dream to work with. They understood and co operated from day one. I felt less of the pressure, they made it feel really easy and did a lot of the chasing...

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Mr Paul Bowring

6 years ago

Date of purchase: 14/11/2018

What Mr Paul Bowring said about William H Brown:

made us feel so relaxed talked us through every thing and nothing is a problem for them

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Mr Daniel O'Grady

6 years ago

Date of purchase: 14/11/2018

What Mr Daniel O'Grady said about William H Brown:

the experience with the estate agent was fine but the experience we have had with home property lawyers (which you recommended to us) has not been good. I have had to push them every step of the way...

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Mr John Keeton

Holmfirth

6 years ago

Date of purchase: 15/11/2018

What Mr John Keeton said about William H Brown:

Great Service

In what was a very protracted case, Carol Short, delaing with both our sale and purchase was a star. She was very proactive and often went above and beyond in order to make progress, phoning various...

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Mr & Mrs M Carlisle

6 years ago

Date of purchase: 13/11/2018

What Mr & Mrs M Carlisle said about William H Brown:

COMMUNICATION

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Mr & Mrs N Chafer

Wakefield

6 years ago

Date of purchase: 09/11/2018

What Mr & Mrs N Chafer said about William H Brown:

The worst customer service levels I have experienced in a long time...

Communication levels shocking, rude, patronising, unhelpful, no chasing or progression, all the drive was from us or the estate agent from who our purchase was through. Complaints not actioned,...

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Paul

William H Brown

6 years ago

Hello Mr and Mrs Chafer. Thank you for taking the time to leave a review of your experience selling with us. We're sorry to hear that felt as though the communication levels were so poor and take any feedback of this nature on board.

Your property was listed on 10th July had 25 viewings and was SSTC on 14th August and exchanged and completed on 9th November. Having spoken to the Branch Manager they were quite shocked that you felt as though the drive to sell your property was one-sided and informed me that they had tried tirelessly to progress your sale both in and out of work hours at evenings and weekends. A mobile telephone number was supplied to you to help alleviate any communication issues but we apologise if you feel this was lacking in any way.

Again, thank you for your review and feedback and if you would like to discuss this further then please don't hesitate to forward an email to socialmedia@sequencehome.co.uk

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Mr Pete Wilkinson

Watton

6 years ago

Date of purchase: 12/11/2018

What Mr Pete Wilkinson said about William H Brown:

Brilliant service 10/10

Brilliant service 10/10 could not be more pleased big thanks to all the staff at watton branch

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Miss Katy Hill

6 years ago

Date of purchase: 09/11/2018

What Miss Katy Hill said about William H Brown:

Happy customer

I’m impressed with WH Brown, the staff are friendly and helpful and kept me informed all through the sale process, I’d highly recommend them to anyone looking to sell their property.

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About William H Brown

Established in 1890 by William Henry Brown, in Lincolnshire the brand known as William H. Brown now have over 120 branches and two auction centres. We manage thousands of home moves every year - so when it comes to buying, selling, renting or letting we’ve got lots of experience...it doesn't end there, William H Brown are also part of the national chain of estate agents called Sequence UK Limited so if you are looking further afield we can help with that too.

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0151 236 9319

Cumbria House, Leighton Buzzard, Bedfordshire, LU7 1GN, United Kingdom