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Rated
Excellent

The leading Isle of Wight ferry operator, linking the Island with the mainland through three convenient ferry routes.

Service
4.5
/5
Product
4.5
/5

5

4

3

2

1

3,462

919

286

92

140

4,899

ratings over the past year

Displaying all 6,557 reviews
Trusted Customer
1 year ago
Date of purchase: 29/12/2023
Ok except for costs!
Reasonably polite and organised, easy to follow the instructions given by staff.
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Adam
Wightlink
1 year ago
Hello, Thank you for your review. We look forward to seeing you onboard again soon.
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PE
Peter
1 year ago
Date of purchase: 31/12/2023
What Peter said about Wightlink:
Friendly
Easy, clean and friendly
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Adam
Wightlink
1 year ago
Hello Peter, Thank you for your review. We look forward to welcoming you onboard again soon.
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JO
John
1 year ago
Date of purchase: 02/01/2024
What John said about Wightlink:
Great Service no issues.
Ease of booking and boarding. No problem should you turn up early for your booked service and there is room. Booking in staff at port very friendly. Highly Recommend this route.
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Adam
Wightlink
1 year ago
Hello John, Thank you for your lovely review. I am glad that you had a great journey with Wightlink and we look forward to seeing you onboard again soon.
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Trusted Customer
1 year ago
Date of purchase: 02/01/2024
All staff helpful andkind
I missed my ferry due to floods and blocked roads. I arrived at limmington and the man on checking in was so lovely and kind and sympathetic and reassuring and put me on next boat.
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Charlotte
Wightlink
1 year ago
Hello there, thank you for your review. I am glad to hear that despite the floods and blocked roads you experienced, that you found our teams to be helpful and friendly whilst travelling with Wightlink.
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SM
Steve & Madeleine
1 year ago
Date of purchase: 06/01/2024
What Steve & Madeleine said about Wightlink:
Very good.
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Charlotte
Wightlink
1 year ago
Dear Steve & Madeleine, thank you for your review. We're very happy to hear your travel with Wightlink was a great experience and hope to welcome you onboard again soon.
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GE
GERALD
1 year ago
Date of purchase: 04/01/2024
What GERALD said about Wightlink:
Service was excellent.
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Charlotte
Wightlink
1 year ago
Hello Gerald, thank you for your review. I am glad to hear you experienced such great service whilst travelling with Wightlink. We hope to welcome you onboard again soon.
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SU
Susan
1 year ago
Date of purchase: 04/01/2024
What Susan said about Wightlink:
Great help booking my ticket by phone ,easy access to lift as had a case and was helped by crew member to carry my case up flight of stairs when docked.,
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Charlotte
Wightlink
1 year ago
Good afternoon Susan. We're very happy to hear your travel with Wightlink was a great experience and the staff both over the phone and onboard were so helpful. Thank you for taking the time to share your review.
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SU
Susan
1 year ago
Date of purchase: 06/01/2024
What Susan said about Wightlink:
No problems with the ferry I booked
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Charlotte
Wightlink
1 year ago
Hello Susan, Thank you for your review. I am glad to hear you had no problems when travelling with us here at Wightlink. We look forward to seeing you onboard again soon.
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Trusted Customer
1 year ago
Date of purchase: 01/01/2024
Good service, running to time.
Arrived early and Wightlink got me on an earlier ferry. Very grateful.
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Charlotte
Wightlink
1 year ago
Good afternoon, thank you for your review. We're very happy to hear that the staff were able to accommodate you on an earlier sailing and your travel with Wightlink was a great experience.
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KE
Keith
1 year ago
Date of purchase: 05/01/2024
What Keith said about Wightlink:
Welcome!
Very pleasant welcome and help at initial reception. Faultless journey. Arrived safely and on time.
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Charlotte
Wightlink
1 year ago
Hello Keith, thank you for taking the time to share your review. We're very happy to hear your travel with Wightlink was a great experience overall and look forward to welcoming you onboard again soon.
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About Wightlink
Wightlink provide an award-winning ferry service between the Isle of Wight and Hampshire, bringing 4.3 million people together every year. With three convenient routes and eight well-equipped ferries, we connect you with loved ones, business meetings, holidays, tradespeople, festivals, deliveries, wildlife and everything in between. We’re true believers that your getaway starts on board, which is why we’ve fitted our ferries to the highest standards. Relax under the warm Solent sun on our outside decks, let the kids roam free in our play areas and taste some of the Isle of Wight’s finest food and drink in our cafés.
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Gunwharf Terminal, Gunwharf Road, Portsmouth, Hampshire, PO1 2LA, United Kingdom
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About Wightlink
Wightlink provide an award-winning ferry service between the Isle of Wight and Hampshire, bringing 4.3 million people together every year. With three convenient routes and eight well-equipped ferries, we connect you with loved ones, business meetings, holidays, tradespeople, festivals, deliveries, wildlife and everything in between. We’re true believers that your getaway starts on board, which is why we’ve fitted our ferries to the highest standards. Relax under the warm Solent sun on our outside decks, let the kids roam free in our play areas and taste some of the Isle of Wight’s finest food and drink in our cafés.