Excellent service, always has been from the Westminster Collection, from who I have made many purchases.
Sally
The Westminster Collection
3 months ago
Hi. Thank you so much for your wonderful feedback.
We’re truly grateful for your continued support and are delighted to hear that you consistently receive excellent service from us. It means a great deal to the whole team to know that your experience has remained positive across the many purchases you’ve made.
Building long-standing relationships with our customers is incredibly important to us, and your kind comments are very much appreciated. Sally
Thank you for taking the time to leave your feedback.
I’m really sorry to hear that your order didn’t arrive within the expected timeframe and that it was damaged when it reached you. That’s certainly not the experience we want for our customers. I also understand how frustrating it can feel if the returns process hasn’t been straightforward.
We’d very much like the opportunity to put this right for you. If you haven’t already been assisted, please contact our Customer Service team with your order details and we’ll prioritise resolving this as quickly and smoothly as possible. Sally
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.