How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

The Westminster Collection Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 21,595 reviews

Mr M Withe

Feefo Verified

GBR

2 months ago

What Mr M Withe said about The Westminster Collection:

Mystery 50p

Excellent

Product reviews

Date of purchase: 17/03/2026

Trusted Customer

Feefo Verified

2 months ago

Disappointing

OK service. Presented coin not in stocks as a special deal. Disappointing

Product reviews

Sally

The Westminster Collection

2 months ago

Hi. Thank you for your feedback. We’re sorry to hear that the coin was not what you were expecting. We understand how important it is for product images to clearly reflect the item being purchased, and we’ll take your comments on board. We’re also concerned to hear that your 50p coin has not yet been delivered. This isn’t the experience we want for our customers, and we’d like to look into this for you as soon as possible. You should be able to check the status of your order via your online account. However, if you need more help, contact our Customer Services team with your details so we can investigate and help resolve this for you. Sally

Date of purchase: 17/03/2026

Mrs NJ Longshaw

Feefo Verified

GBR

2 months ago

What Mrs NJ Longshaw said about The Westminster Collection:

5 out of 5 stars!!

Excellent service, highly recommend. **

Christian Evans

The Westminster Collection

2 months ago

Thanks for the 5-star rating — glad the service impressed. Kind regards, Christian

Product reviews

Date of purchase: 16/03/2026

Trusted Customer

Feefo Verified

2 months ago

First Class Service, First Class Product.

Excellent!

Christian Evans

The Westminster Collection

2 months ago

Thanks for the 5-star rating — I’m really pleased to hear both the service and product felt first class. It’s great to know everything hit the mark. Kind regards, Christian

Product reviews

Date of purchase: 16/03/2026

Trusted Customer

Feefo Verified

2 months ago

coin man

im a coin collector

Product reviews

Date of purchase: 16/03/2026

Trusted Customer

Feefo Verified

2 months ago

very good service, always recieve deliveries

Sally

The Westminster Collection

2 months ago

Hi. Thank you so much for your kind words and 5-star review! 😊 We’re really pleased to hear you’re happy with the service and that your deliveries are consistently arriving as expected. That reliability is exactly what we aim for. We truly appreciate your support and look forward to continuing to provide you with a great experience! Sally

Product reviews

Date of purchase: 04/03/2026

Mr P Kreuz

Feefo Verified

GBR

2 months ago

What Mr P Kreuz said about The Westminster Collection:

5 Star service

Always helpful if I have a problem with a quick serlution

Sally

The Westminster Collection

2 months ago

Hi. Thank you for your 5-star feedback! We’re so pleased to hear that you’ve found our team helpful and that any issues are resolved quickly. Providing prompt and supportive service is really important to us. We truly appreciate your support and look forward to continuing to assist you in the future. Sally

Product reviews

Date of purchase: 15/03/2026

Mrs F Mclennan

Feefo Verified

GBR

2 months ago

What Mrs F Mclennan said about The Westminster Collection:

New collection

I was looked after and refunded any money I was due. The collection I have so far is lovely. It is always packed well and never open when I receive it.

Sally

The Westminster Collection

2 months ago

Hi. Thank you for your lovely feedback! We’re really pleased to hear you felt well looked after and that everything was resolved smoothly for you. It’s great to know you’re enjoying your collection so far and that your items are arriving securely and well packaged. We truly appreciate your support and look forward to continuing to build your collection with you. Sally

Product reviews

Date of purchase: 11/03/2026

Mr S Jones

Feefo Verified

GBR

2 months ago

What Mr S Jones said about The Westminster Collection:

EXCELLENT. COULD NOT FAULT IT

Product reviews

Date of purchase: 14/03/2026

Mr P Yeadon

Feefo Verified

GBR

2 months ago

What Mr P Yeadon said about The Westminster Collection:

Very poor service from Westminster coin collection

Empty envelope arrived , got in contact and was asked if i wanted a replacement or refund , i asked for replacement as it was a gift and was later sent an email saying that they couldnt replace it ,...

Product reviews

Sally

The Westminster Collection

2 months ago

Hi, We’re really sorry to hear that your item arrived in this condition, especially as it was intended as a gift — we completely understand how disappointing that must have been. We appreciate you getting in touch with us at the time, and we’re sorry for any confusion regarding the replacement. The next delivery of the Concorde 50th Anniversary BU 50p Coin is currently due on 02/04/26, and we apologise for the delay in being able to send this out to you. Thank you for your patience, and again, we’re very sorry for the inconvenience caused. Sally

Date of purchase: 14/03/2026

Not received a review invite?

View all media (30)

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

The Westminster Collection Reviews

The Mystery BU 50pMore reviews of this product (229)View product websiteWould have been great except I received a coin that is already in my collection.

Queen Elizabeth II Centenary £5 CoinMore reviews of this product (8)View product websiteThey displayed the coin not showing the face if I knew it was king charles I would not have purchased it. I also purchased it with the 50p coin still not delivered.

The RBL Poppy One Pound CoinMore reviews of this product (124)View product websiteBeautiful coin, fast delivery, highly recommended ***

St George 24 Carat Gold-Plated 50pMore reviews of this product (8)View product websiteSuperb!

The Red Arrows 60th Season Colour 50p SetMore reviews of this product (5)View product websiteim a big coin collector i buy from royal mint and Westminster

UK 2026 Jody Clark Portrait BU £5 PackMore reviews of this product (1)View product website

Queen Elizabeth II Centenary £5 CoinMore reviews of this product (5)View product websiteAlways give me a good service

The Concorde 50th Anniversary BU 50p CoinMore reviews of this product (40)View product websiteIt was lovely to receive to add to my collection. It arrived very well packed and was able to fit through my door because I was not at home when it arrived.

The Robin CommemorativeMore reviews of this product (61)View product websiteEXCELENT. I ALWAYS GET WHAT I EXPECT FROM ALL MY WESTMINSTER PURCHASES. NEVER GET PROBLEMS WITH DELIVERIES OR RETURNS. EVERYTHING I NEED , WHEN I NEED IT

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?