The Westminster Collection Reviews

Hi, thanks for your review. I’m pleased the cancellation process was simple, although I’m sorry the subscription details didn’t come across clearly at the time of ordering. Kind regards, Christian

Thanks for the 5 star rating! I'm glad to hear the ordering process was simple, and it was received promptly! Kind regards, Christian

Hi, thanks for the rating — I’m really pleased to hear you continue to receive good service overall and that any issues have been handled quickly and professionally when they’ve arisen. I appreciate your feedback around delivery times and presentation on occasion, and I’m sorry when these haven’t met expectations. It’s helpful to hear this, and I’m glad those instances were resolved promptly. Kind regards, Christian

Hi, I’m sorry for the concern this has caused. Your order was placed on 22/03 and dispatched on 26/03, so it is still within the expected 10 working day delivery window, although I understand it’s frustrating not to have received it yet. If the item hasn’t arrived by 10/04, please contact us at enquiries@westminstercollection.com - this extended time is due to the Bank Holiday. To clarify, only the initial order has been charged for. While the item is part of a subscription, no further payments have been processed. As the first item has now been sent, the subscription can be cancelled through your online account by heading to “My Subscriptions”.. I hope this helps clarify the current situation with your order and subscription. Kind regards, Christian