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West London Gas Ltd Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 874 reviews

Trusted Customer

Feefo Verified

8 years ago

Punctual . Polite and professional

They kept me informed of arrival time and were punctual. So no waiting and being fobbed off with delays No time wasting chatting etc. Guy did the job and left. That is what I expect but so often...

Andrew

West London Gas Ltd

8 years ago

Thank you for taking the time to share your experience of our service, it is always much appreciated. West London Gas are always monitoring our service performance and adjusting or indeed improving where we can.

Date of purchase: 05/03/2018

Mrs. M Loucas

Feefo Verified

8 years ago

What Mrs. M Loucas said about West London Gas Ltd:

Reliable

As always, smooth organisation by Andrew to arrange a service date with my tenant and an engineer who turned up on time and did a thorough job- thank you!

Andrew

West London Gas Ltd

8 years ago

Thank you for taking the time to send us feedback; at West London Gas we always try to make sure the customers service experience is a positive one, from booking the visit through to completion of the work and then ensuring aftersales care is available.

Date of purchase: 23/03/2018

Mr. D Milne

Feefo Verified

Hammersmith

8 years ago

What Mr. D Milne said about West London Gas Ltd:

Great at looking after the boiler.

I have used West London Gas for several years to service the boiler and provide the annual landlord's safety certificate. They also installed the current boiler. They have been unfailingly helpful...

Andrew

West London Gas Ltd

8 years ago

Thank you for taking the time to share your experience of our service. At West London Gas we are always very pleased to hear positive feedback from customers for whom we have carried out a variety of services for and are continually pleased with the service year on year!

Date of purchase: 08/03/2018

Trusted Customer

Feefo Verified

8 years ago

Prompt, efficient, informative and inspires confidence

Andrew explains problems in a very informative way. The service provided was prompt and efficient. We did not have a chance to get second or third quotes but the feeling of confidence in West London...

Andrew

West London Gas Ltd

8 years ago

Thank you for taking the time to share your thoughts about our service and showing faith in our diagnoses. At West London Gas we always try to deliver a quality services and keep prices as reasonable as possible.

Date of purchase: 22/03/2018

Mrs. S Taylor

Feefo Verified

8 years ago

What Mrs. S Taylor said about West London Gas Ltd:

the service of the boiler was excellent as always, but I still have a problem which has to be sorted soon when my sister is gone. I will get in touch with the office soon.

Andrew

West London Gas Ltd

8 years ago

Thank you for sending feedback regarding our service. At West London Gas we take pride in all of our services even if it is an annual service visit. We will of course follow up and return to sort out your thermostatic valve.

Date of purchase: 19/03/2018

Mr. T Seager-berry

Feefo Verified

8 years ago

What Mr. T Seager-berry said about West London Gas Ltd:

Prompt. Efficient. Very personable engineer. A company worth recommending to others.

Andrew

West London Gas Ltd

8 years ago

Thank you for taking the time to leave your comments regarding West London Gas Ltd's service; we always appreciate feedback and particularly pleased to hear that you were happy with our overall service. We look forward to hearing from you again for your next boiler service.

Date of purchase: 28/02/2018

Mr. F Dacey

Feefo Verified

8 years ago

What Mr. F Dacey said about West London Gas Ltd:

Excellent service and good advice. Easy to book an appointment and the engineer arrived on time

Andrew

West London Gas Ltd

8 years ago

Thank you for taking the time to post your feedback. At West London Gas we always aim to keep our services as hassle free for the customer as possible. We are really pleased you were happy with our overall service.

Date of purchase: 01/03/2018

Mr. M Govender

Feefo Verified

8 years ago

What Mr. M Govender said about West London Gas Ltd:

Excellent Boiler Service

Brilliant Professional boiler service by Edgar. Highly recommended and I will certainly be calling again. Mike

Andrew

West London Gas Ltd

8 years ago

Thank you for leaving a comment regarding Edgars service visit. A West London Gas we aim to build a good relationship with our customers though fast efficient and friendly service. We look forward to hearing from you again.

Date of purchase: 14/02/2018

Trusted Customer

Feefo Verified

8 years ago

Good and efficient service.

They assessed the problem and provided a solution which was to my satisfaction.

Andrew

West London Gas Ltd

8 years ago

Thank you for your comments. At West London Gas we take pride in being efficient and delivering fast, cost effective solution to your heating problems, or just a general heating service and health check.

Date of purchase: 13/02/2018

Trusted Customer

Feefo Verified

8 years ago