Thank you for your feedback. We hope that you enjoy completing your puzzle!
Thank you. The Customer Service Team at Wentworth Wooden Puzzles.
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Date of purchase: 15/06/2025
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Jessica
Feefo Verified
Canada
12 months ago
Product reviews
Feefo Customer Services
Wentworth Wooden Puzzles
11 months ago
Thank you for highlighting the issues with this AI generated image. The truth is we should have done better and checked this image more closely for quality. As a result of you highlighting this, we have checked all current AI generated images closely for defects and those with defects will be dropped from our range with any stock cleared through a sale. We will also add a more obvious flag to each remaining AI generated image on our website.
Please contact us directly so that we can offer you something for suffering this poor quality experience. We will be contacting all customers who have purchased images with defects to offer the same.
Please note, a recent customer survey highlighted that a reasonable number of our customers do not want AI images. As a result, we have decided to phase AI images from our range and from January 2026 no new puzzles will be added with AI generated images. The only exception to this will be abstract images which are selected for their repetitive patterns and therefore make wonderfully extra difficult puzzles. Thanks to your comment, we will be extra sure to check these images for defects and that they are flagged as AI generated.
Thank you. The Customer Service Team at Wentworth Wooden Puzzles.
Date of purchase: 10/06/2025
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Trusted Customer
Feefo Verified
12 months ago
Orders are processed quickly & delivery is good
Kathryn Robbins
Wentworth Wooden Puzzles
11 months ago
Thank you for your feedback. We are pleased to hear you enjoy our puzzles so much. We put customer experience and satisfaction as a top priority and try to ensure that customers receive their beautiful Wentworth Wooden Puzzles as intended.
Thank you. The Customer Service Team at Wentworth Wooden Puzzles.
Product reviews
Date of purchase: 18/06/2025
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Trusted Customer
Feefo Verified
12 months ago
Kathryn Robbins
Wentworth Wooden Puzzles
11 months ago
Thank you for your feedback. We hope that you have had fun doing your puzzles!
Thank you. The Customer Service Team at Wentworth Wooden Puzzles.
Product reviews
Date of purchase: 01/07/2025
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WILLIAM YOUNG
Feefo Verified
LONDON
12 months ago
What WILLIAM YOUNG said about Wentworth Wooden Puzzles:
Service as always was exceptional with updates as to progress
Kathryn Robbins
Wentworth Wooden Puzzles
12 months ago
Thank you for your feedback. We hope that you enjoy completing your puzzle!
Thank you. The Customer Service Team at Wentworth Wooden Puzzles.
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Date of purchase: 14/06/2025
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Trusted Customer
Feefo Verified
12 months ago
Always very good, prompt and efficient.
Kathryn Robbins
Wentworth Wooden Puzzles
12 months ago
Thank you for your feedback. We are delighted to hear you enjoy our puzzles! We hope you can continue to do so in the future, thank you for your support.
Thank you. The Customer Service Team at Wentworth Wooden Puzzles.
I'm kept up to date with new puzzles or any offers . The customer service informs me when my puzzles have been dispatched and when they'll arrive. Always a pleasant experience.
Kathryn Robbins
Wentworth Wooden Puzzles
12 months ago
Thank you for your feedback. We put customer experience and satisfaction as a top priority, and your review reaffirms the hard work that our dedicated team put in. We hope you enjoy completing your puzzles.
Thank you. The Customer Service Team at Wentworth Wooden Puzzles
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Date of purchase: 29/06/2025
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Trusted Customer
Feefo Verified
12 months ago
First rate service, Thankyou.
Kathryn Robbins
Wentworth Wooden Puzzles
12 months ago
Thank you for your feedback. We are pleased to hear you enjoy our puzzles so much. We put customer experience and satisfaction as a top priority and try to ensure that customers receive their beautiful Wentworth Wooden Puzzles on time and packaged well!
Thank you. The Customer Service Team at Wentworth Wooden Puzzles.
Date of purchase: 23/06/2025
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KB
Keith Broadbent
Feefo Verified
preston
12 months ago
What Keith Broadbent said about Wentworth Wooden Puzzles:
Jigsaw puzzles are our passion and we are committed to producing sustainably made, high-quality wooden puzzles that can be enjoyed time and time again.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Jigsaw puzzles are our passion and we are committed to producing sustainably made, high-quality wooden puzzles that can be enjoyed time and time again.