How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Wendy Wu Tours Reviews

https://www.wendywutours.com.au

EXCEPTIONAL

Service

4.8

Product

4.7

139

163

ratings over the past year

Displaying all 165 reviews

Trusted Customer

Feefo Verified

6 months ago

Communication would be welcome

Booked on line. Paid deposit and this review is the first contact This makes me nervous. Is there a problem? What happens next? Is my booking confirmed? March is not far away when you need to plan

Date of purchase: 25/10/2025

andrew

Feefo Verified

AUS

6 months ago

What andrew said about Wendy Wu Tours:

great local guide whose knowledge was unsurpassed & kept all travellers under control, even when we were faced with an illness to a member of the tour who should have retired

Date of purchase: 02/11/2025

The Andersons

Feefo Verified

AUS

6 months ago

What The Andersons said about Wendy Wu Tours:

The Odyssey - Mekong Vietnam Cambodia

Very well organised. Excellent tour guides Hotels and coaches were of a high standard No issues at all Very smooth programme Numerous highlights and very few disappointments The cruise on the Mekong...

Date of purchase: 16/10/2025

JeffHammond

Feefo Verified

AUS

6 months ago

What JeffHammond said about Wendy Wu Tours:

Quality travel company

Very very thorough, and most helpful with every thing to do with getting ready for the tour. We will always use Wendy Wu. I hope they can eventually add other countries to their tour schedules like...

Date of purchase: 01/07/2025

Trusted Customer

Feefo Verified

6 months ago

No further comment,

Kylie was very efficient went and helpful, we could not have asked for better service, having traveled with Wendy Wu over 15 years ago, were were delighted that the experience is still excellent.

Date of purchase: 14/10/2025

Dave Teh

Feefo Verified

AUS

6 months ago

What Dave Teh said about Wendy Wu Tours:

Grand tour of China

Tour is booked but not taken yet. It will be in March 2026. Experience so far is limited to the booking, payment and getting confirmation, itinerary, and documentation. And the phone and email...

Date of purchase: 21/10/2025

Trusted Customer

Feefo Verified

6 months ago

Well done - I’ll do it again next time.

Timely, accurate and polite, good problem solvers, made decisions in the best interests of the customer.

Date of purchase: 05/11/2025

Trusted Customer

Feefo Verified

6 months ago

What Trusted Customer said about Wendy Wu Tours:

Prompt and helpful

Date of purchase: 30/10/2025

Trusted Customer

Feefo Verified

6 months ago

Communication was precise

All the comunication was precise and what I needed

Date of purchase: 26/10/2025

Trusted Customer

Feefo Verified

6 months ago

Excellent Tour company

This will be our third tour, and their knowledge and kindness are outstanding with their guests. They have excellent food and accommodation arranged and always willing to help and support requests...

Date of purchase: 28/10/2025