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Rated
Exceptional

We look at the world from a pet’s point of view so that we can understand what they want, not just what they need.

Service
4.7
/5
Product
4.7
/5

5

4

3

2

1

1,046

96

29

23

40

1,234

ratings over the past year

Displaying all 7,297 reviews
Trusted Customer
3 months ago
Date of purchase: 04/04/2025
Morris1018
Excellent
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info@petschoice.co.uk
Webbox
2 months ago
Thank you for your feedback! We are so pleased you had a good experience with us! Thank you for shopping with us!
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SB
Stephen Beddows
Manchester
3 months ago
Date of purchase: 10/04/2025
What Stephen Beddows said about Webbox:
Usually reliable. Not this time.
Only one pack of 7 boxes was delivered when I had ordered two. I phoned the contact number supplied and was verbally assured that the remainder would be sent to me. I have also sent an email and...

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info@petschoice.co.uk
Webbox
2 months ago
Thank you for sharing your feedback. Please accept our apologies for any inconvenience caused. We can see from our records that when you spoke to our sales team a further order was raised for you at the time. Please be advised, your order will be delivered to you this week if it has not already been delivered. We hope this helps.
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Trusted Customer
3 months ago
Date of purchase: 10/04/2025
Webbox
The service from my order to delivery was fine. However would like to say that I emailed them some 3wks previous to my ordering asking a question and they never even replied.
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info@petschoice.co.uk
Webbox
2 months ago
Thank you for your feedback! We do apologise however we have checked our emails and do not appear to have one from you. Thank you for shopping with us!
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JO
Jojo
Scotland
3 months ago
Date of purchase: 05/04/2025
What Jojo said about Webbox:
Speed delivery
Service was quick and straightforward. Happy with the product.
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info@petschoice.co.uk
Webbox
2 months ago
Thank you for your feedback! We are so pleased you are happy with the products and services we provide! Thank you for shopping with us!
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SR
Sheena Romahn
Kiveton Park, Sheffield
3 months ago
Date of purchase: 01/04/2025
What Sheena Romahn said about Webbox:
Excellent service from start to finish
Excellent from start to finish. Arrived quickly.
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info@petschoice.co.uk
Webbox
2 months ago
Thank you for your feedback! We're so pleased you are happy with the ordering and delivery service we provide! Thank you for shopping with us!
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Barry West
Hastings
3 months ago
Date of purchase: 06/04/2025
What Barry West said about Webbox:
Reasonably quick delivery service (tho not next working day as stated) and unfortunately 3 of the rolls were split open as I think maybe the parcel had been dropped As for the food itself my dog had...

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info@petschoice.co.uk
Webbox
2 months ago
Thank you for your feedback! We're really pleased your dog enjoyed the food. We're sorry to hear about the delivery issues you had with 3 of the chub rolls being split we will pass this information onto our sales team. If you do have any further issues please do email us at info@petschoice.co.uk. Thank you for shopping with us!
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Trusted Customer
3 months ago
Date of purchase: 22/03/2025
My dog loves Webbox.
This was the first time I purchased this product. I trust Webbox for its quality, and my dog loves the taste. I had a positive customer service experience!
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BM
Brian Maddison
Rhoose
3 months ago
Date of purchase: 01/04/2025
What Brian Maddison said about Webbox:
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Trusted Customer
3 months ago
Date of purchase: 08/04/2025
Excellent service
My order arrived promptly within the time window. The delivery man was polite & brought the parcel in the hall for me. My order was well packaged, with no damage. I was pleased with the service.
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KD
Karen Dawson
3 months ago
Date of purchase: 08/04/2025
What Karen Dawson said about Webbox:
Very good and my dog is very happy
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About Webbox
We look at the world from a pet’s point of view so that we can understand what they want, not just what they need. We make tantalisingly tasty pet food to promote health and well-being. Our wide selection of delicious wet and dry pet food to treats will have your pets pawing for more!
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Brentwood House, Lower Philips Road, Whitebirk Industrial Estate, Blackburn, Lancashire, BB1 5UD, United Kingdom
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About Webbox
We look at the world from a pet’s point of view so that we can understand what they want, not just what they need. We make tantalisingly tasty pet food to promote health and well-being. Our wide selection of delicious wet and dry pet food to treats will have your pets pawing for more!