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WCF Chandlers Reviews | Customer Service Reviews for https://www.feefo.com/reviews/wcf-chandlers | Feefo

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Eileen Byrne

BILLINGHAY

10 months ago

Date of purchase: 08/07/2024

What Eileen Byrne said about WCF Chandlers:

Fantastic service and delivery

Prompt delivery. Tanker driver was very helpful; as we had no experience with oil heating and tanks he explained the best way to measure our oil and how to keep the cap secure when removing it for...

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Hannah

WCF Chandlers

10 months ago

Thank you for taking the time to leave a review and for choosing to support your local oil supplier. We strive to offer an excellent customer experience and are pleased your experience with us was positive. Feedback is imperative and assists greatly in achieving our goal of 5 star customer service. If you would like to contact us with any further comments or require any further assistance or advice, please email us at review@wcfchandlers.co.uk We’re delighted to have been awarded the Feefo 2024 Platinum Trusted Service Award for excellence in customer service for the second year running. We would like to thank all our customers for sharing their ratings and reviews on Feefo. Thank you again from the Customer Services team.

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Trusted Customer

10 months ago

Date of purchase: 08/07/2024

Summeroil

Swift delivery ahead of agreed date.

Hannah

WCF Chandlers

10 months ago

Thank you for taking the time to leave a review and for choosing to support your local oil supplier. We strive to offer an excellent customer experience and are pleased your experience with us was positive. Feedback is imperative and assists greatly in achieving our goal of 5 star customer service. If you would like to contact us with any further comments or require any further assistance or advice, please email us at review@wcfchandlers.co.uk We’re delighted to have been awarded the Feefo 2024 Platinum Trusted Service Award for excellence in customer service for the second year running. We would like to thank all our customers for sharing their ratings and reviews on Feefo. Thank you again from the Customer Services team.

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TP

Trevor Palmer

Bircham

10 months ago

Date of purchase: 08/07/2024

What Trevor Palmer said about WCF Chandlers:

Good service

Great price and service

Hannah

WCF Chandlers

10 months ago

Thank you for taking the time to leave a review and for choosing to support your local oil supplier. We strive to offer an excellent customer experience and are pleased your experience with us was positive. Feedback is imperative and assists greatly in achieving our goal of 5 star customer service. If you would like to contact us with any further comments or require any further assistance or advice, please email us at review@wcfchandlers.co.uk We’re delighted to have been awarded the Feefo 2024 Platinum Trusted Service Award for excellence in customer service for the second year running. We would like to thank all our customers for sharing their ratings and reviews on Feefo. Thank you again from the Customer Services team.

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Trusted Customer

11 months ago

Date of purchase: 11/07/2024

All done but a couple of bumps in the road this time...

This order was unlike Chandlers usual service, which has been excellent for over 20 years. The Top-Up Service failed to pick up that we needed a delivery so we ran short. I phoned and asked for a...

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Trusted Customer

11 months ago

Date of purchase: 05/07/2024

Good service

Great

Hannah

WCF Chandlers

11 months ago

Thank you for taking the time to leave a review and for choosing to support your local oil supplier. We strive to offer an excellent customer experience and are pleased your experience with us was positive. Feedback is imperative and assists greatly in achieving our goal of 5 star customer service. If you would like to contact us with any further comments or require any further assistance or advice, please email us at review@wcfchandlers.co.uk We’re delighted to have been awarded the Feefo 2024 Platinum Trusted Service Award for excellence in customer service for the second year running. We would like to thank all our customers for sharing their ratings and reviews on Feefo. Thank you again from the Customer Services team.

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See full customer review

MB

Marie Banwell

Dereham

11 months ago

Date of purchase: 05/07/2024

What Marie Banwell said about WCF Chandlers:

Good service

Kept me up ho dste on my delivery. Good ptice

Hannah

WCF Chandlers

11 months ago

Thank you for taking the time to leave a review and for choosing to support your local oil supplier. We strive to offer an excellent customer experience and are pleased your experience with us was positive. Feedback is imperative and assists greatly in achieving our goal of 5 star customer service. If you would like to contact us with any further comments or require any further assistance or advice, please email us at review@wcfchandlers.co.uk We’re delighted to have been awarded the Feefo 2024 Platinum Trusted Service Award for excellence in customer service for the second year running. We would like to thank all our customers for sharing their ratings and reviews on Feefo. Thank you again from the Customer Services team.

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See full customer review

JJ

Jenny Jeffery

Wragby

11 months ago

Date of purchase: 28/06/2024

What Jenny Jeffery said about WCF Chandlers:

Great overall service

A very pleasant driver delivered our heating oil, on the day they specified; he double checked where the tank was and delivered without any fuss. I chose WCF Chandler for their great customer service...

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Hannah

WCF Chandlers

11 months ago

Thank you for taking the time to leave a review and for choosing to support your local oil supplier. We strive to offer an excellent customer experience and are pleased your experience with us was positive. Feedback is imperative and assists greatly in achieving our goal of 5 star customer service. If you would like to contact us with any further comments or require any further assistance or advice, please email us at review@wcfchandlers.co.uk We’re delighted to have been awarded the Feefo 2024 Platinum Trusted Service Award for excellence in customer service for the second year running. We would like to thank all our customers for sharing their ratings and reviews on Feefo. Thank you again from the Customer Services team.

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Trusted Customer

11 months ago

Date of purchase: 04/07/2024

What a mess!

My tank was overfilled so the oil blew out of the breather. The driver apologised and cleaned up the mess well but the next day when the weather warmed I could smell oil, the oil in the tank had...

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Hannah

WCF Chandlers

11 months ago

Thank you for taking the time to leave a review and for choosing to support your local oil supplier. We’re sorry to hear that your customer experience did not meet your expectations. A member of the team will be in touch shortly to discuss matters further and create a resolution. Thank you again from the Customer Services team.

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Trusted Customer

11 months ago

Date of purchase: 03/07/2024

Quick delivery

Ordered oil and it came within 2 days. Excellent, swift, efficient service

Hannah

WCF Chandlers

11 months ago

Thank you for taking the time to leave a review and for choosing to support your local oil supplier. We strive to offer an excellent customer experience and are pleased your experience with us was positive. Feedback is imperative and assists greatly in achieving our goal of 5 star customer service. If you would like to contact us with any further comments or require any further assistance or advice, please email us at review@wcfchandlers.co.uk We’re delighted to have been awarded the Feefo 2024 Platinum Trusted Service Award for excellence in customer service for the second year running. We would like to thank all our customers for sharing their ratings and reviews on Feefo. Thank you again from the Customer Services team.

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See full customer review

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Graham Lowe

Bicker, Boston

11 months ago

Date of purchase: 03/07/2024

What Graham Lowe said about WCF Chandlers:

First class

Hannah

WCF Chandlers

11 months ago

Thank you for taking the time to leave a review and for choosing to support your local oil supplier. We strive to offer an excellent customer experience and are pleased your experience with us was positive. Feedback is imperative and assists greatly in achieving our goal of 5 star customer service. If you would like to contact us with any further comments or require any further assistance or advice, please email us at review@wcfchandlers.co.uk We’re delighted to have been awarded the Feefo 2024 Platinum Trusted Service Award for excellence in customer service for the second year running. We would like to thank all our customers for sharing their ratings and reviews on Feefo. Thank you again from the Customer Services team.

0

See full customer review