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Rated
Exceptional

We're a multi-disciplinary property firm; we specialise in Valuation & Survey, Sales & Lettings, and Block & Estate Management.

Service
4.8
/5

5

4

3

2

1

227

21

2

4

5

259

ratings over the past year

Displaying all 790 reviews
Trusted Customer
10 days ago
Date of purchase: 17/06/2024
The level of service pre-survey was very good. However the level of service post-survey has been poor. Having waited 12 days for my survey report I chased its progress and was promised it the followi
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Merchant Logo
Watsons Property Group Limited
Watsons
3 days ago
Thank you for sharing your feedback with us. We apologise for any inconvenience you may have experienced with our services. Ensuring our customers' satisfaction is always our top priority at Watsons, and we regret that we fell short of meeting your expectations. Maintaining strong customer relationships is crucial to us, and we remain dedicated to providing the highest level of service because our customers deserve nothing less. After carefully considering your feedback, we would like to offer you the opportunity to connect with one of our team members for a discussion. If this would be helpful to you, please respond to this message, and we will coordinate a convenient date and time for you. Kind Regards, Alison Crawford Senior Officer & Business Leader - People & Operations
Trusted Customer
13 days ago
Date of purchase: 13/06/2024
Easy to book. Thorough easy to understand report well worth it. Quick to receive the report.
Merchant Logo
Watsons Property Group Limited
Watsons
3 days ago
We greatly appreciate your feedback. Your satisfaction means a great deal to us, and we are delighted to count you among our satisfied and highly valued customers. At Watsons, we are dedicated to surpassing our customers' expectations and consistently delivering on their needs. Distinguishing ourselves through quality and exceptional customer service is at the core of what we do at Watsons. If there is anything else we can assist you with now or in the future, please feel free to reach out to us. We greatly appreciate your ongoing support and look forward to working with you again. Kind Regards Alison Crawford Senior Officer & Business Leader - People & Operations
Trusted Customer
18 days ago
Date of purchase: 20/06/2024
The service from Joe, who organised a Level 3 house survey for us, was: very efficient, business like and friendly. It was a reassuring experience and would fully recommend. Many Thanks
Merchant Logo
Watsons Property Group Limited
Watsons
16 days ago
We greatly appreciate your feedback. Your satisfaction means a great deal to us, and we are delighted to count you among our satisfied and highly valued customers. At Watsons, we are dedicated to surpassing our customers' expectations and consistently delivering on their needs. Distinguishing ourselves through quality and exceptional customer service is at the core of what we do at Watsons. If there is anything else we can assist you with now or in the future, please feel free to reach out to us. We greatly appreciate your ongoing support and look forward to working with you again. Kind Regards Alison Crawford Senior Officer & Business Leader - People & Operations
Trusted Customer
19 days ago
Date of purchase: 21/06/2024
Lovely customer service and prompt survey. The online portal was easy to use. Great price, with lowest/matching quote compared to other companies.
Merchant Logo
Watsons Property Group Limited
Watsons
16 days ago
We greatly appreciate your feedback. Your satisfaction means a great deal to us, and we are delighted to count you among our satisfied and highly valued customers. At Watsons, we are dedicated to surpassing our customers' expectations and consistently delivering on their needs. Distinguishing ourselves through quality and exceptional customer service is at the core of what we do at Watsons. If there is anything else we can assist you with now or in the future, please feel free to reach out to us. We greatly appreciate your ongoing support and look forward to working with you again. Kind Regards Alison Crawford Senior Officer & Business Leader - People & Operations
Trusted Customer
21 days ago
Date of purchase: 11/06/2024
Very efficient and timely. Comprehensive Survey received within days. Thank you.
Merchant Logo
Watsons Property Group Limited
Watsons
16 days ago
We greatly appreciate your feedback. Your satisfaction means a great deal to us, and we are delighted to count you among our satisfied and highly valued customers. At Watsons, we are dedicated to surpassing our customers' expectations and consistently delivering on their needs. Distinguishing ourselves through quality and exceptional customer service is at the core of what we do at Watsons. If there is anything else we can assist you with now or in the future, please feel free to reach out to us. We greatly appreciate your ongoing support and look forward to working with you again. Kind Regards Alison Crawford Senior Officer & Business Leader - People & Operations
Trusted Customer
22 days ago
Date of purchase: 22/06/2024
Service was professional and timely. The report was comprehensive and provided valuable information about our prospective home purchase.
Merchant Logo
Watsons Property Group Limited
Watsons
22 days ago
We greatly appreciate your feedback. Your satisfaction means a great deal to us, and we are delighted to count you among our satisfied and highly valued customers. At Watsons, we are dedicated to surpassing our customers' expectations and consistently delivering on their needs. Distinguishing ourselves through quality and exceptional customer service is at the core of what we do at Watsons. If there is anything else we can assist you with now or in the future, please feel free to reach out to us. We greatly appreciate your ongoing support and look forward to working with you again. Kind Regards Alison Crawford Senior Officer & Business Leader - People & Operations
Trusted Customer
22 days ago
Date of purchase: 30/05/2024
prompt, detailed and reliable service
Merchant Logo
Watsons Property Group Limited
Watsons
22 days ago
We greatly appreciate your feedback. Your satisfaction means a great deal to us, and we are delighted to count you among our satisfied and highly valued customers. At Watsons, we are dedicated to surpassing our customers' expectations and consistently delivering on their needs. Distinguishing ourselves through quality and exceptional customer service is at the core of what we do at Watsons. If there is anything else we can assist you with now or in the future, please feel free to reach out to us. We greatly appreciate your ongoing support and look forward to working with you again. Kind Regards Alison Crawford Senior Officer & Business Leader - People & Operations
Trusted Customer
23 days ago
Date of purchase: 06/06/2024
Was kept informed of all aspects of the Survey.
Merchant Logo
Watsons Property Group Limited
Watsons
22 days ago
We greatly appreciate your feedback. Your satisfaction means a great deal to us, and we are delighted to count you among our satisfied and highly valued customers. At Watsons, we are dedicated to surpassing our customers' expectations and consistently delivering on their needs. Distinguishing ourselves through quality and exceptional customer service is at the core of what we do at Watsons. If there is anything else we can assist you with now or in the future, please feel free to reach out to us. We greatly appreciate your ongoing support and look forward to working with you again. Kind Regards Alison Crawford Senior Officer & Business Leader - People & Operations
Trusted Customer
24 days ago
Date of purchase: 07/06/2024
Very professional keep you updated all of the time.
Merchant Logo
Watsons Property Group Limited
Watsons
23 days ago
We greatly appreciate your feedback. Your satisfaction means a great deal to us, and we are delighted to count you among our satisfied and highly valued customers. At Watsons, we are dedicated to surpassing our customers' expectations and consistently delivering on their needs. Distinguishing ourselves through quality and exceptional customer service is at the core of what we do at Watsons. If there is anything else we can assist you with now or in the future, please feel free to reach out to us. We greatly appreciate your ongoing support and look forward to working with you again. Kind Regards Alison Crawford Senior Officer & Business Leader - People & Operations
Trusted Customer
23 days ago
Excellent in every way.
Trusted Customer
23 days ago
Date of purchase: 22/06/2024
Very helpful customer care line operator who solved my problem in seconds.
Merchant Logo
Watsons Property Group Limited
Watsons
22 days ago
We greatly appreciate your feedback. Your satisfaction means a great deal to us, and we are delighted to count you among our satisfied and highly valued customers. At Watsons, we are dedicated to surpassing our customers' expectations and consistently delivering on their needs. Distinguishing ourselves through quality and exceptional customer service is at the core of what we do at Watsons. If there is anything else we can assist you with now or in the future, please feel free to reach out to us. We greatly appreciate your ongoing support and look forward to working with you again. Kind Regards Alison Crawford Senior Officer & Business Leader - People & Operations
About Watsons
Watsons is a firm of independent property professionals. Established since 1890, Watsons is a multi disciplined firm providing residential and commercial property services covering sales, block and estate management, lettings, valuations, surveys and a range of specialist professional services. Our branch offices are Norfolk based, but our services extend over a wider geographical area; surveying and managing property across five counties. It is through our local knowledge within East Anglia and our experience of property that we have built a positive reputation in the industry. Our Head Office is based in Norwich, located above our Norwich agency branch. We have five other agency offices positioned in North Walsham, Cromer, Aylsham, Sheringham and Holt. We currently employ and work alongside consultants that provide us with an experienced workforce of between 70-100 people. Our Chartered Surveyors and Registered Valuers operate across 13 counties in England from Essex in the south to Northumberland in the north. The firm and our employees are members of professional and regulatory bodies. These include the Royal Institution of Chartered Surveyors, the National Association of Estate Agents, the Association of Residential Letting Agents, the Association of Accounting Technicians, the Chartered Institute of Personnel & Development, the Chartered Institute of Marketing and The Chartered Institute of Housing.
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18 Meridian Way, Meridian Business Park, Norwich, Norfolk, NR7 0TA, United Kingdom
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About Watsons
Watsons is a firm of independent property professionals. Established since 1890, Watsons is a multi disciplined firm providing residential and commercial property services covering sales, block and estate management, lettings, valuations, surveys and a range of specialist professional services. Our branch offices are Norfolk based, but our services extend over a wider geographical area; surveying and managing property across five counties. It is through our local knowledge within East Anglia and our experience of property that we have built a positive reputation in the industry. Our Head Office is based in Norwich, located above our Norwich agency branch. We have five other agency offices positioned in North Walsham, Cromer, Aylsham, Sheringham and Holt. We currently employ and work alongside consultants that provide us with an experienced workforce of between 70-100 people. Our Chartered Surveyors and Registered Valuers operate across 13 counties in England from Essex in the south to Northumberland in the north. The firm and our employees are members of professional and regulatory bodies. These include the Royal Institution of Chartered Surveyors, the National Association of Estate Agents, the Association of Residential Letting Agents, the Association of Accounting Technicians, the Chartered Institute of Personnel & Development, the Chartered Institute of Marketing and The Chartered Institute of Housing.