I ordered one black and one bottle with filters, and received only one filter. I paid the same amount for both bottles
Dave Shanks
Water-to-Go
3 years ago
Good Morning, We are sorry about the issue you have reported back to us. We will remedy this immediately and send via DPD so that you receive the missing filter immediately.
Great service - my first delivery did not arrive. I thought it was the Christmas post/ strikes etc. Anyway when I contacted water to go they sent me a duplicate order by courier as we were heading...
First class service and customer support. I ordered a bottle that should have come with a spare filter. Unfortunately the bottle arrived without the spare filter. Reported to customer service and a...
It was great to be able to just top up your water bottle anywhere and have a drink. The holiday was a much more relaxing as a result. So easy to use, I’ll be buying more filters for our next holiday....
I can't recommend water to go's service enough, very quick delivery and fast, friendly response to any queries or questions.
Water bottle is just what I wanted. Perfect for hiking and biking x
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