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Rated
Excellent

Property people who view things differently. We’re everyday people who genuinely care about delivering brilliant service.

Service
4.4
/5

5

4

3

2

1

59

7

1

0

9

76

ratings over the past year

Displaying all 736 reviews
Trusted Customer
4 years ago
Date of purchase: 13/01/2020
Make sure emails go into normal folder
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Sally
Seekers
4 years ago
Hello, we apologise if emails landed in your junk folder. Unfortunately we are not able to control the security levels of your email provider. You may be able to save our email domain as a safe sender to avoid this happening in future. Please get in touch if you would like to discuss this further on 0191 243 1000 or enquiries@waltonrobinson.com. Kind regards, WR
Trusted Customer
4 years ago
Date of purchase: 15/11/2019
Very Good.
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Sally
Seekers
4 years ago
Hello, thank you very much for your positive feedback! Kind regards, WR
MI
Michela
Newcastle upon Tyne
4 years ago
Date of purchase: 24/09/2019
What Michela said about Seekers:
How they can improve their service: -property manager should reply to emails -was promised incentive vouchers that never got -was told 3-4 times contractors would come and fix something in property
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Sally
Seekers
4 years ago
Hi Michela, we are sorry to hear you are not happy with the service you have received from Walton Robinson. We are just waiting for your vouchers to be delivered and will get these to you as soon as we have them. The contractor has confirmed he will be out this week to complete any outstanding work. Please accept our apologies for the delay. Kind regards, Walton Robinson
DO
Dominique
Newcastle Upon Tyne
4 years ago
Date of purchase: 23/09/2019
What Dominique said about Seekers:
Appalling customer service. Even though, it's been over a month we moved in our flat, we still haven't received the inventory. We have emailed and called them every week about this in the last month,
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Sally
Seekers
4 years ago
Hi Dominique, your Property Supervisor has contacted you this week to discuss the issues you have been experiencing. The contractor has attended this week to complete all outstanding work in the property. The issue with the rent payment has also been sorted. Apologies for the confusion. Kind regards, Walton Robinson
EM
Emma
newcastle upon tyne
4 years ago
Date of purchase: 09/10/2019
What Emma said about Seekers:
Bien dans l'ensemble. Point négatif: ils ne répondent à aucun mail et aucune information n'est donnée concernant les utilities.
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Sally
Seekers
4 years ago
Hello, thank you for your feedback. If you would like any further information from us please contact us on 0191 243 1000 or email enquiries@waltonrobinson.com. Kind regards, WR
Trusted Customer
4 years ago
Date of purchase: 04/10/2019
It's the first time for me to rent a property in the UK and it was really challenged for me. The Clerk showed brilliant servive and great kindness to help me complete the forms. Also, a girl with glas
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Sally
Seekers
4 years ago
Hello, thank you so much for your feedback, we're very happy to hear that our team helped you out and we will pass on your thanks. Kind regards, WR
About Seekers
Seekers is an independent property consultancy based in Newcastle upon Tyne. Our wide range of services include sales, lettings and investments. We work with landlords, students, professionals, homebuyers and developers.
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101 Percy Street, City Centre, Newcastle upon Tyne, Tyne and Wear, NE1 7RY, United Kingdom
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About Seekers
Seekers is an independent property consultancy based in Newcastle upon Tyne. Our wide range of services include sales, lettings and investments. We work with landlords, students, professionals, homebuyers and developers.