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Voyager Insurance Services Reviews

Displaying all 2,597 reviews

Mr Edward Paterson

Feefo Verified

Holyhead

2 years ago

What Mr Edward Paterson said about Voyager Insurance Services:

Phone a friend.

Great to chat and arrange insurance with a representative, website would not give information I needed before chosing policy.

Mr John OKeeffe

Feefo Verified

Ireland

2 years ago

What Mr John OKeeffe said about Voyager Insurance Services:

Excellent service

Fast efficient service , easy to navigate, very happy with the whole process

Trusted Customer

Feefo Verified

2 years ago

Friendly and helpful

Although difficult to reach by phone once I spoke to an advisor he was friendly and helpful and it was a good experience

Trusted Customer

Feefo Verified

2 years ago

good policy, worrying payment process

I believe the policy and the cover provided is good and good value. However, the online experience is problematic. When trying to complete the purchase the payment page would not open, this happened...

Mr Wilfredo Cabagua

Feefo Verified

2 years ago

Ms Tracy Cheasley

Feefo Verified

Cyprus

2 years ago

What Ms Tracy Cheasley said about Voyager Insurance Services:

Voyager service?

I think the word service is the wrong word to use. It was not really a service as no one helped me. There was a process which took you through a series of questions before automatically calculating...

Mr Kore Ade

Feefo Verified

London

2 years ago

What Mr Kore Ade said about Voyager Insurance Services:

My Schengen visa application got denied because of this insurance

Very terrible product. They promised that the insurance covers Schengen applications, but it doesn't. My first time using them was the first time my Schengen visa application was denied.

Marketing Assistant

Voyager Insurance Services

2 years ago

Dear Mr Ade, Thank you for your feedback. We are sorry to hear that your Schengen visa application was denied, and the reason given to you by the Embassy, as we have not heard this before. We have provided travel insurance for thousands of people to support their Schengen Visa Applications and give them peace of mind to travel to the Schengen Area with no problems. With that in mind we want to understand what the issue is to help prevent similar issues in the future, so any further detail you can provide us on enquiries@voyagerins.com, will be really helpful. We have refunded your policy which will be processed today, 27th August at 5pm, however please allow up to five working days for the refund to appear in your account (this is due to the bank not us). Yours sincerely, The Voyager Europa Team

Miss Rebecca Makinson

Feefo Verified

2 years ago

Trusted Customer

Feefo Verified

2 years ago

Reliable and accommodating

Reliable and easy to book.

Trusted Customer

Feefo Verified

2 years ago

Gemma very helpful

I contacted your Office to purchase Holiday health insurance for late August-early September. My call was answered by Gemma Gemma was most helpful and pleasant to deal with. All matters of health...

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