Too expensive for a short time and not flexible on choice
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Trusted Customer
8 years ago
Its a question of attitude. All insurance companies want to diminish their risk, but why buy insurance if the risk is too diminished. Don't send me anymore solicitations.
Rosie
Voyager Insurance Services
8 years ago
Thank you for your feedback, we are sorry you feel this way. We have removed you from our mailing list so you will no longer receive further marketing communications from us.
We hope you have a great trip.
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Trusted Customer
Flat 1,3-5 Bateman street London W1D4AG
8 years ago
What Trusted Customer said about Voyager Insurance Services:
很简单很快很好
我会介绍给朋友的,因为服务质量非常好
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Trusted Customer
8 years ago
What Trusted Customer said about Voyager Insurance Services:
unprofessional service
The document you sent on email doesn't have the insurance certificate. you just sent the details in email not as attachment . At embassy I was missing certificate and had to spent extra 58 pounds...
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Rosie
Voyager Insurance Services
8 years ago
Hello,
We are sorry to hear you encountered difficulty at the embassy. We do currently provide your insurance certificate as part of the email rather than an attachment but we are looking at reviewing this in the future. We hope you have an enjoyable trip.
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Trusted Customer
8 years ago
What Trusted Customer said about Voyager Insurance Services:
Friendly and prompt service!
I had some extra questions about my personal travel plans, and the staff were very friendly and responded promptly to my questions. This led me to purchase the policy over a competitor offer!
Rosie
Voyager Insurance Services
8 years ago
Thank you for your feedback, We are happy we could help and I will pass your comments on to our Customer Services Team! Have a great trip!
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Trusted Customer
8 years ago
Thumbs up
Rosie
Voyager Insurance Services
8 years ago
Thanks for your feedback, enjoy your trip!
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Trusted Customer
8 years ago
convenience
convenience.
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Trusted Customer
8 years ago
What Trusted Customer said about Voyager Insurance Services:
Quick and easy
Easy and informative with quite clear and direct policy wording.
Rosie
Voyager Insurance Services
8 years ago
Thank you for your feedback! We hope you have a great trip!
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Trusted Customer
8 years ago
Datavalidation in application form failed with non-clear error message.
The application form could not handle swapping of persons in the second part of it, and failed with a 'Customer too old'-error in an alert-box, despite it not being the case. That design error almost...
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Trusted Customer
Guildford
8 years ago
What Trusted Customer said about Voyager Insurance Services:
Voyager Insurance has proudly been providing high quality, great value, multi-award-winning Travel Insurance and other leisure insurance products for over 20 years.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Voyager Insurance has proudly been providing high quality, great value, multi-award-winning Travel Insurance and other leisure insurance products for over 20 years.
We hope you have a great trip.