How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Voyager Insurance Services Reviews

http://www.voyagertravelinsurance.co.uk

EXCEPTIONAL

Service

4.7

/5

5

4

3

2

1

215

58

4

0

1

278

ratings over the past year

Displaying all 2,518 reviews

Trusted Customer

8 years ago

rubbish customer service

rubbish. my travel dates altered slghtly and i was not able to get through to customer service in spite of leaving multiple voice mails

Adam

Voyager Insurance Services

8 years ago

Hi, Thanks for you feedback, in order for us to investigate fully what happened here can you email enquiries@voyagerins.com with the details of when you left the voice messages and the phone number you called in on please?

0

Trusted Customer

8 years ago

Very good

Great communication.changed the dates without any extra fee when we had to postpone our trip.

0

Trusted Customer

8 years ago

Excellent job

Prompt delivery of services

0

TC

Trusted Customer

8 years ago

What Trusted Customer said about Voyager Insurance Services:

Very happy with the service, excellent. Thank you.

0

TC

Trusted Customer

8 years ago

What Trusted Customer said about Voyager Insurance Services:

It was good thank you.

0

Trusted Customer

8 years ago

Very quick to do with very helpful consultant

0

TC

Trusted Customer

8 years ago

What Trusted Customer said about Voyager Insurance Services:

Enjoyed the Voyager journey of service

prompt service, professional and polite. Not treat as an idiot!

0

TC

Trusted Customer

8 years ago

What Trusted Customer said about Voyager Insurance Services:

Yes, I would recommend. Attentive service helped us through some awkward corners..

0

Trusted Customer

8 years ago

Good feedback.?

0

Trusted Customer

8 years ago

Late change of plan actioned by Vouyager promptly.

It was a late change because we discovered we did not have the correct insurance and everything appeared to be changed smoothly.

0

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo