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Voyager Insurance Services Reviews | Customer Service Reviews for https://www.feefo.com/reviews/voyager-insurance-services | Feefo

Displaying all 2,520 reviews

Trusted Customer

7 years ago

Good product when you rent a car regularly

We are pleasure to know that there is a insurance that covers the risk when hou hire a car abroad

Trusted Customer

7 years ago

Helpful and efficient advisers

Very helpful and polite advisers on both occasions. I had made an error in my answers to the health questionnaire and it was dealt with quickly and efficiently.

Natasha

Voyager Insurance Services

7 years ago

Hello,

Thank you for your positive feedback.

I will forward your comments on to our Customer Service team.

Thanks!

Trusted Customer

7 years ago

Good purchasing experience

Easy to select and buy required product. I can't rate higher without experiencing the claims process.

Trusted Customer

7 years ago

I think the service you provided is convenient for ordinary people and very good.

Trusted Customer

Belgium

7 years ago

What Trusted Customer said about Voyager Insurance Services:

Easy to be insured, difficult to be reimbursed...

We have had a small accident with the rental car and getting re-imbursed took about 5 months with Claim EZ, which asked a lot of my patience and anger. In the end they received all they asked but...

Trusted Customer

West Byfleet

7 years ago

What Trusted Customer said about Voyager Insurance Services:

Not the very good service I have been used to previously

Initial call and quote on 12/10 (Friday) was ok ,however commencing date was incorrect I called back 15/10 @ 5.15pm(Monday) and was told that policy couldn't be amended there and then so you would...

Natasha

Voyager Insurance Services

7 years ago

Hello,

Please accept our apologies for the service you received with us on this occasion.

Please be assured that this is not our standard level of service given as i'm sure you are already aware as a returning customer.

We continually strive to provide an excellent Customer Service experience and genuine customer reviews, such as yours, allow us to investigate any matters but also to improve our practices going forward.

Very best

Trusted Customer

7 years ago

Thank you for acknowledging my comments and your response

Trusted Customer

7 years ago

What Trusted Customer said about Voyager Insurance Services:

Good service

Trusted Customer

7 years ago

Excellent. Efficient and Professional with just the right touch of informality. Charlie Hollingdale was all of that and then some. As someone who understands effective and good Marketing I can state...

Trusted Customer

london

7 years ago

What Trusted Customer said about Voyager Insurance Services:

great

Trusted Customer

7 years ago

What Trusted Customer said about Voyager Insurance Services:

Your internet system inexplicably, repeatedly and annoyingly rejected my application. Only when I made telephone contact with your agent did I get any sense -- said agent was very helpful indeed.

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